It All Begins With Prospect Research
Several years ago, I had the opportunity to work for a children's medical center. It was an honor to work for such a caring and thoughtful organization. My boss said that, as vice president for development, I was hired to teach him and others how development works. He was extremely supportive and engaged, which is critical to success in this business.
As I finalized my first reorganizational plan, I had the opportunity to create a new full-time position. While many in my position would run out and immediately hire a talented "sales" person to seek annual, major or planned gifts, I immediately hired the heartbeat of any development program — the director of research and prospect management.
That resulted in the organization completing the first two successful capital campaigns in its history, plus developing the processes that enabled it to generate greater donors, gifts, dollars, volunteers, etc., each fiscal year during my tenure at that organization.
Why focus on the research position? Many in resource development do not understand the complex process of integrating prospects, priorities and data, and the discipline needed to generate sustainable and accountable ongoing metrics. Research-focused organizations identify key corporations, foundations, individuals, associations and organizations capable of making contributions. Through prospect research, public information is provided so each development officer can enhance his or her chances of success.
Having information is but a first step on the road to cultivation, solicitation and stewardship of prospect portfolios. Armed with new data, it's up to the development officer to secure volunteers and work with board members and others verifying information leading to successful strategies and gifts.
Prospect research also can identify data that shows how many times a donor has made a gift, for what purpose and of what size. The number of gifts and amount given can be helpful variables in determining the next step of seeking larger gifts. It's always about relationships and having the right person ask for the right amount at the right time.
F. Duke Haddad is currently associate director of development, director of campaigns and director of corporate development for The Salvation Army Indiana Division in Indianapolis, Indiana. In addition, he is also president of Duke Haddad and Associates, LLC in Fishers, Indiana.
He has been a contributing author to NonProfit PRO for the past 12 years.
He received his doctorate degree from West Virginia University with an emphasis in education administration, master's degree from Marshall University with an emphasis in public administration and a bachelor's degree from West Virginia University with an emphasis in marketing/management. He has also completed post graduate work at the University of Louisville.