Donor Relationship Management

Are you using the same thank-you letter repeatedly? If so, that needs to change. Instead, add elements that make your letters unique to your nonprofit and update the letter frequently...

It’s a fact. Saying “thank you” is key to building strong relationships, and that includes donor relationships. Research by Penelope Burk and others affirms the positive correlation between effective thanking strategies and long-term donor value...

I recently attended a coffee and conversation event set up by my staff. The purpose of the event was to educate, thank and inform donors in a special and warm way. The event numbers, by design, was small and intimate in nature...

When nonprofit organizations are in the midst of fundraising efforts, follow-ups can fall by the wayside. Asking for and receiving funds takes the focus, and nonprofit employees may forget to extend their appreciation...

We are in the midst of entering a new era of opportunity, advancement and innovation. With over 1.8 million nonprofits in the U.S., it's more important than ever to stand out from the crowd.

Be fully present in your work and be alert to opportunities and roadblocks. Listen and observe. Know the data. Ask questions. Pay attention to the surroundings. Use your skills and genuine understanding to deepen relationships at all levels for your organization. A key is to always be aware of your circumstances...

“If the only prayer you ever said was thank you, that would be enough.” — Meister Eckhart A modest gift arrived from a donor who I had hoped would give more. My chief development officer saw my frown, closed the office door and sat down. “Laurence,” he said, “every gift, no matter the size, is […]

SEE HOW SHOWING DONOR APPRECIATION CAN TRANSFORM YOUR FUNDRAISING EFFORTS.

Are getting donor meetings more difficult for you than securing gifts? If so, that’s my experience, too. The fact is that if you get the meeting, your chances of securing the gift are relatively certain...

“If the only prayer you ever said was thank you, that would be enough.” — Meister Eckhart A modest gift arrived from a donor who I had hoped would give more. My chief development officer saw my frown, closed the office door and sat down. “Laurence,” he said, “every gift, no matter the size, is […]