Donor Relationship Management

Study Helps You Better Understand Donor Behaviors
August 15, 2019 at 11:55 am

Today’s nonprofits are not just focused on getting the donation; they are now more focused on understanding donor behaviors, so that they can understand how they can resonate with their donors and connect with them in an authentic way. Classy recently released a new report, “The State of Modern Philanthropy 2019,” where it analyzed trends in return donor behavior.

A Nonprofit's Guide to Donor Personas
August 14, 2019

How well do you know your donors? Even the most savvy nonprofits may be missing the mark when it comes to their demographics and intended audience. Find out how creating donor personas can open up a whole new audience in direct mail marketing, social media, and more!

Planned Giving
August 14, 2019

Planned giving prospects demonstrate significantly different wealth and philanthropy characteristics from major gift prospects.

Building Grantmaker Relationships in a Non-Relationship Society
August 7, 2019 at 1:04 pm

Building a good relationship with funders is as important today as it has always been, but how do you build any sort of camaraderie if phone and face-to-face contact seem to be “out” and text and email are “in”? The answer, I believe, is simply learning how to communicate well.

Someone Just Called to Say They Cared…
August 5, 2019 at 12:25 pm

In this day and age, where so much is automated and computerized, it’s good to know that we’re also human beings who, every now and then, just want to know that other people care. So think about this the next time you decide what it takes to better steward and recognize your donors. 

Donor Relationship Transformation Through Personalization
July 30, 2019 at 11:51 am

The donor giving path today is very different from that of the past. Not so long ago you could draw a straight line from the mailbox to a donation. But for modern constituents—the Baby Boomers, Gen Xers and Millennials alike—their journey is far more tangled.