Peeling the Onion

Katrina VanHuss has been instilling passion in volunteer fundraisers since 1989 when she founded Turnkey. Otis joined in the fun in 2013 as Turnkey’s resident human behavior expert. One thing led to another, and now as a married couple, they almost never stop talking about fundraising, volunteerism and human decision-making, much to the chagrin of most dinner companions.

Through their work at Turnkey, the pair works with the likes of the American Lung Association, Best Buddies, Leukemia & Lymphoma Society and the Cystic Fibrosis Foundation, using human behavioral tendencies and recognition to create attachment and high fundraising in volunteers.

Katrina and Otis present regularly at clients’ national conferences, as well as at BBCon, NonProfit Pro P2P and Peer to Peer Forum, and are the co-authors of the 2017 book, Dollar Dash. They live in Richmond, Va.

Can charities fundamentally change Russian society? Nonprofit executives in Russia think that the answer is yes. Last month we traveled to Russia to teach peer-to-peer fundraising to Russian nonprofits...

I (Otis) grew up in a political family. When I was young, my father was a four-term county attorney, so a good portion of every election year was spent campaigning. As a result, politics-watching has been a sport for me my entire life...

As a recent blog in NonProfit PRO described, artificial intelligence is all the rage in the nonprofit world. Traditionally slow to embrace technologies employed in the for-profit world, nonprofits have actually been early adopters of AI...

In a recent blog, we talked about the negative consequences of evaluating nonprofits on the basis of their “overhead ratios,” the ratio of the organization’s operating costs to its income. Although useful when looked at in conjunction with other aspects of the organization’s data, it can be downright misleading...

The Well Coffeehouse is the setting for a beautiful love story. The Well Coffeehouse is a nonprofit organization in Nashville, Tenn., that sells coffee to build wells for those in water-risk. There are five stores and a roasting facility in Nashville, and one franchise location...

Each individual metric we track and try to improve upon is a KPI. And if we just try to improve KPIs, we will fail at accomplishing our missions because we are focused on the wrong things. Why is focusing on KPIs bad?...

More Blogs