Don’t Write Off ‘In Memoriam’ Donors as One-Time Donors
February 14, 2017 at 10:01 am

There is definitely the tendency in our sector to write off “in-memoriam” donors as one-time donors, yet I think we must understand the emotional connection and make an effort to grow that relationship—with tact and in the gentlest, most-loving way possible...

Marketing Automation: It’s Not Going Away
February 8, 2017 at 9:39 am

Last week, this piece on marketing automation ran in the Huffington Post, pushing nonprofits to invest in marketing automation. I am here to beat the drum again, as it may be one of our most important conversations...

Are You Honoring Your Small-Dollar Donors?
February 7, 2017 at 12:39 pm

Your organization’s major donors are, after all, right in your backyard. Yep, they’re already in your donor database, and you just have to know how to work them. Here’s the 411: If you’re not honoring your first-time or small-dollar donors and if your systems are broken, you’re going to have a hard time getting from here…to there...

Preliminary Report on Charitable Direct Mail Contribution Volume in 2016
February 3, 2017 at 10:39 am

As I have for four consecutive years, I’m starting 2017 off with a report on last year’s charitable giving volume. The analysis is based on 17 million individual direct mail contributions received in 2016 by more than 60 national nonprofit organizations. It encompasses six primary charitable sectors served by Merkle’s Response Management Group...

What Will Become of Federal Government Grants?
February 2, 2017 at 11:13 am

The Republican Party (GOP) is big on making “block grants” to the states. The term “block grant” refers to a grant program that provides federal assistance for broadly defined functions, such as community development or social services. Block grants allow the recipient more discretion than other grants in determining how to use the funds to meet a broader program goal...

Nonprofit Leaders: Combine Your Talents With Your Passion
February 1, 2017 at 11:10 am

In our profession, I think this has great significance. We are trained and experienced nonprofit leaders; many of us specializing in fundraising. According to the National Center for Charitable Statistics, there are more than 1.5 million nonprofit organizations in the U.S...

7 Strategies to Create Happier, More Generous Donors
February 1, 2017 at 9:20 am

Nonprofits need to tell a compelling story the donor wants to enter into. Make what you say relevant to people’s experiences. I may not have a daughter with a disability, but as a parent, I can relate to wanting my daughter to have all the best life has to offer...

Are You Ready to Step Up to the Majors? (Gifts, That Is)
January 27, 2017 at 8:00 am

If you spend any time in nonprofit resource development, you will or should develop a desire to step up to major gift solicitation. Major gift fundraising is the highest level and is not easy. Many professionals are engaged in major gift fundraising, but like a pyramid, very few excel at the highest level for a long period spanning multiple organizations...

The 'AAA' Approach to Board Members and Your Capital Campaign
January 23, 2017 at 10:17 am

Whatever you do, don’t assume that your board members know what they are doing. Chance are high that they don’t. Your capital campaign gives you a wonderful opportunity to train them. The stakes are high, and you can develop a small training program just for them. Consider this three-part approach...

Innovation and Excuses: They Go Hand in Hand
January 17, 2017 at 11:16 am

As an industry, I think we have trouble innovating. Let’s be clear, I’m not talking about our desire and ability to test. We love testing. We love setting up objectives, stating hypotheses and looking at things from a statistically valid perspective. Most of those tests are tactical, and when it comes to really moving the marble, those won’t work. What I’m talking about is strategy innovation, audience innovation or even brand-wide offer innovation...