What Does Your Dream Organization Look Like?
November 4, 2016 at 8:00 am

The other day, I was thinking about what the perfect resource-development job is like. In this complex society and profession, there are many moving parts in play. In my mind, however, I thought, "Wouldn’t our jobs be easier if we created our own organizational vision of the perfect nonprofit organization?" Here's what my dream organization would look like...

10 Tips for Surviving Capital Campaign Stress
October 31, 2016 at 9:37 am

Even if you’re not in the middle of a capital campaign, fundraising boosts your adrenaline. And if you are in capital campaign mode, the stress is even higher. Here are 10 suggestions for taking care of yourself. These are things you can do to boost your energy and morale, even as you live through the everyday anxiety of fundraising...

Why Major Gift Officers Shouldn't Prospect
October 31, 2016 at 8:00 am

The subject of major gift prospecting always causes a bit of controversy anytime Jeff and I talk about it. I suppose that the reason so many pro-prospecting people get mad at us for taking a no-prospect stand is that they truly believe the illusion that “there is just someone out there that we don’t yet…

Advisory Board Versus Governing Board—Is There a Difference?
October 28, 2016 at 10:11 am

In my long career working with nonprofits, I have interfaced with many volunteer board members. These nonprofit board members have served on either advisory boards or governing boards. Many people continue to ask me is there a difference between the two...

Are You Marketing Like a Construction Worker?
October 19, 2016 at 11:44 am

In last week’s blog, I wrote about how automated marketing techniques produce superior results over traditional marketing. Automated marketing is sonar to the megaphone, scalpel to the machete, shouted raucous come-on to the considerate remark. Today, I want to look at one of the psychological mechanisms behind automated marketing’s superior outcomes...

Use the Wall Exercise to See Your Direct Marketing Program More Clearly
October 18, 2016 at 9:25 am

Last week, I had the pleasure of talking to someone who runs one of the largest direct marketing programs in the nonprofit industry. This program is not just massive from a revenue perspective, but also from a complexity perspective. Running this program is a large job. So, I asked how she manages to keep her finger on everything. She told me about the "wall exercise"...

'What Good Does a Major Gift Officer Do?'
October 17, 2016 at 10:11 am

If you find yourself in the discussion of new money or “what have you done for me lately, major gift officer,” then, hopefully, the content of this post will be helpful to you. If nothing else, I hope it will serve as a reminder to seriously value the good donors who are currently in your care. They are good people who have made a commitment to you. They deserve your careful attention, respect and love. Let me explain...

Are You Truly 'All In'? Getting 100 Percent Staff Buy-In
October 14, 2016 at 9:58 am

I was sitting in my office the other day when a staff member wanted to meet with me. This individual came in to submit his resignation—he had taken a position at a different institution. I had hired this person and it was a joy to work with this individual. This employee has all of the…

Automated Marketing: Let’s Get Personal
October 12, 2016 at 9:26 am

Emails released based on real-time behavioral data have been shown to increase open rates by 50 percent and conversion rates by 350 percent. Last week, I wrote about the Great Reformation, which is the impending destruction of your organization’s org chart due to the advent of new technology that delivers the statistics above. First, online fundraising platforms put traditional marketing tools into fundraisers’ hands, and now automated marketing platforms are dissolving the line between lead generation and closed deals, also called donations. Our world is changing...

Are You Truly Thankful for Your Donors?
October 10, 2016 at 9:35 am

My question to you is, are you really thankful for all of your donors? Do they know how much they are loved and appreciated? Do your donors feel cared for? Here are two true stories that show why the question is so important...