How You Can Cause Deep Gladness in Your Donor
March 6, 2017 at 10:05 am

I suppose all of us are trying to make deep gladness happen in our lives in some way or another. I know I am. I have discovered there is direct correlation between my happiness and serving others. It goes up when I am giving myself away. It goes down when I am focused on me. It’s counterintuitive, I know. But it’s true...

How to Use an Oreo Cookie to Improve Your Capital Campaign
March 6, 2017 at 9:50 am

Fundraising is a high-stake, high-anxiety field. Both staff members and board members face constant anxiety and fear of failure. And the anxiety ramps up during capital campaigns when the goals and consequences of failure are even higher.

Whose Job Is It, Anyway?
March 1, 2017 at 11:57 am

It's quite interesting from a consulting perspective the wide array of decision-making processes in retaining counsel. In larger organizations that have a budget for resources, including hiring advisors and consultants, hiring consultants is most often a staff decision. And it should be...

The Importance of Online Payment Options
February 28, 2017 at 10:23 am

Just remember, as a nonprofit, your offline donors may be falling into that “senior” category, but your online donors are definitely more of a younger generation mix. Many of us have been saying this for a while—PayPal provides the greatest flexibility and even perceived security for those worried about providing a credit card online. It works with checking accounts and credit cards...

5 Myths of Evergreen Philanthropy: Part 1
February 23, 2017 at 11:03 am

You see, philanthropists are people just like us. They have their own set of dreams and aspirations. They, too, have core values they seek to realize in their lives. And it’s on these that philanthropists have their focus...

Finding Passion in Your Fundraising Staff
February 23, 2017 at 11:01 am

This old dog knows that hiring and training a new team member is not easy (or cheap). So watch for the signs of passion and never settle for a “good enough” employee. The cost is not only wasted time and opportunity, but it can also cost you those who are passionate...

3 Key Strategies to a Successful Board
February 22, 2017 at 12:34 pm

When I visit with nonprofit leaders—staff and board alike—the need for high performing board members who clearly understand their roles is often the greatest need cited within our field...

Client/Agency Relationships: Carrot or Stick?
February 21, 2017 at 12:59 pm

Most nonprofits work with agencies in the marketing and fundraising arena. But some of those relationships are not “healthy.” Is it about management style? Is this a “carrot versus stick” debate?...

Don’t Write Off ‘In Memoriam’ Donors as One-Time Donors
February 14, 2017 at 10:01 am

There is definitely the tendency in our sector to write off “in-memoriam” donors as one-time donors, yet I think we must understand the emotional connection and make an effort to grow that relationship—with tact and in the gentlest, most-loving way possible...

Marketing Automation: It’s Not Going Away
February 8, 2017 at 9:39 am

Last week, this piece on marketing automation ran in the Huffington Post, pushing nonprofits to invest in marketing automation. I am here to beat the drum again, as it may be one of our most important conversations...