Someone Figured Out How to Use Google AdWords as a Weapon Against Brands (and That's Scary)
December 13, 2016 at 8:00 am

There is a viral campaign going around right now born from the discomfort people have with a certain online news site. This website seems to polarize many people in the U.S. and has been a big player in the recent political arena. The campaign is trying to use the very basic feedback elements of AdWords to hurt the website. That has some scary implications...

5 Fundraising Trends That Aren't Going Away in 2017
December 8, 2016 at 8:00 am

I’ve never been strong at prediction—I suppose just keeping up with what’s happening today consumes all my brain capacity. But recently, I’ve been thinking about five things that are impacting fundraising in specific and nonprofits in general. These aren’t going to go away no matter what happens in Washington, D.C., so I challenge you to think about them as you plan how you will make 2017 your best fundraising year possible...

Increase Your Organization’s Influence in Just 15 Minutes a Month
December 5, 2016 at 10:08 am

Do you wish that your organization had more clout? That you had more access to your community’s thought-leaders and philanthropists? Are you unsure how you should get to know the people in in your community whose opinions are seen as the gold standard? Here’s an excellent way to build those relationships. It’s not difficult and won’t feel awkward. And, most importantly, your community’s leaders will want to participate...

7 Ways Major Gift Officers (and Anyone Else) Can Avoid Burnout
December 5, 2016 at 8:00 am

I talk to many major gift officers, development professionals and nonprofit executives every week. Perhaps it’s the time of year, or the stage in their careers, but I’m hearing from a high percentage of them that they are burned out, stressed out and contemplating a move to do something else. Take some time and take a breath. Reflect on where you are in your work. Here are some ideas on how to avoid burnout and reduce stress...

Overtime Pay or No Overtime Pay? What Nonprofits Are Doing (And What Should They Do?)
November 28, 2016 at 11:32 am

The new overtime regulations may be implemented or repealed in the coming months. How will nonprofits handle the situation if the regulated overtime pay is no longer required? If they have implemented an overtime-pay-for-extra-work model, how do they then undo it without crashing employee morale and inciting the mass exodus of disgruntled employees that could follow? I talked to several nonprofits to see how they have been preparing...

3 Secrets to Inspire Board Members to Be Successful Fundraisers
November 23, 2016 at 8:00 am

It’s your job as a staff member to help your board members connect with your mission in a manner that connects with their own values. To inspire them to connect with and lead from their personal passion. Doing your job is easy if you remember these three simple things...

Know What You Don't Know: 7 Things Problem-Finders Do
November 18, 2016 at 9:10 am

Because many nonprofit leaders do not take the time to thoroughly examine their organizations' management, small mistakes happen often—and large disasters are just around the corner. Here are some skills and techniques to help us recognize problems before they occur, and build a culture to address them...

Election Aftermath: 4 Things Fundraisers Can Do Right Now
November 15, 2016 at 11:55 am

Whoa! What happened last week? For many nonprofit professionals who work toward a country that is kind, respectful and inclusive, the U.S. presidential election was nothing short of devastating. But we need to get to work. Crisis represents opportunity. Here are four things we can do...

You've Got One Shot With Donor Customer-Service
November 15, 2016 at 8:00 am

Consumers today have similar expectations of all brands they engage with—commercial or nonprofit. And they expect brands to handle requests in close to real-time. Now, if you are saying, "Gosh, I don’t have this problem," think again...

What Does the Election Mean for Nonprofits?
November 9, 2016 at 11:04 am

No matter your politics, one thing is certain: The role of philanthropy in education, social services, health care and nonprofits across the board will be greater than ever. It will take years to see where government is headed and if that direction is effective. And in the meantime there remains significant challenges and issues to address...