Dan Germain

It’s been a long wait, but business-intelligence technology finally is within the reach of nonprofit organizations. Business enterprises have had these tools to play with for some time, but many nonprofit fundraisers are new to the game and are left scratching their heads, wondering what to do with them. Since nonprofits are without established best practices, they first need to get a clear understanding of business intelligence and start asking themselves some questions. They should find out whether the staff is effectively managing the donor pipeline, if the board has clear insight into the organization at all levels, whether real-time campaign-performance monitoring

Earlier this month, FundRaising Success partnered with technology-solutions provider Advanced Solutions International for a webinar titled “Choosing and Using Fundraising Software: Tips and Tricks to Demystify the Process”. Presenters included Gary Green, vice president for technology at the National Kidney Foundation; David Drinnon, pastor and director of information technology and Web sites at the Second Baptist Church in Houston; and Dan Germain, senior executive, strategic business development, at Advanced Solutions International. During the webinar, attendees submitted questions for our experts to answer. We got to many of them, but here are Gary’s answers to some of the ones that weren’t addressed. Q: How many

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