Donor Segments

How to Attract More Men to Your Mission
August 23, 2017 at 11:20 am

There isn’t a “more helpful” sex; both men and women help others. But the gender difference in the peer-to-peer realm is stark—women participate and fundraise at significantly higher levels than men do...

Let’s Say ‘No’ to Automatic Sustainer Upgrades
August 14, 2017 at 11:07 am

At the recent Bridge Conference, I enjoyed several wonderful sustainer sessions. During one of those, someone asked about the automatic sustainer upgrade process some nonprofits are apparently using. My hair immediately started standing up straight! What happened to being donor-centric?...

What to Do If Your Monthly Donor Doesn’t Want to Give Online
July 31, 2017 at 10:34 am

While online giving is growing, it’s our assumption that donors are comfortable filling out their personal information into an online donation form and hitting the submit button. Then, where does that information go? For donors, that can be unnerving...

When Is Not a Good Time to Upgrade a Monthly Donor?
July 24, 2017 at 11:18 am

I’ve been a monthly donor for many years. Two years ago, I did a little experiment: I joined 20 organizations to see what they would do (10 small and 10 large organizations). I wanted to experience their “thank you” process, their subsequent communication stream, tax letters, emails, lapsed recapture (if any) and upgrade process...

Editor's Note: The Era Millennials
July 11, 2017 at 10:32 am

I am a creature of a habitual nature. Each day, I commute to this beautiful city of Philadelphia from my hometown, Wilmington, Del. And before wandering into my office each morning, I always—and I mean always—stop off to get a delicious, steaming hot cup of La Colombe coffee...

5 Proven Ways to Find Nonprofit Major Donor Prospects
June 29, 2017 at 11:22 am

Major donor prospects don’t hide under rocks or fall from the sky, but if you look in the right places you will find them. Once you do, you’ll have the fuel you need to fill your major gifts fundraising pipeline. It’s your first step towards leading them along the continuum from interest… to greater involvement… to passionate investment...

What Can You Do If Your Monthly Donors’ Payments Are Not Coming In?
June 19, 2017 at 10:56 am

Two weeks ago, I was checking my credit card statement and noticed several iTunes charges on it. The charges were going up in value. Believe it or not, I don’t have an iTunes account, so that was an immediate flag. I called the credit card company right away to dispute the charges. They, of course, canceled my card and sent me a new card...

Donations Through Mobile Devices Continue to Rise
June 15, 2017 at 12:25 pm

The integration of online technology in the nonprofit sector has played its role in advancing and increasing the way people give. If you’re not convinced, let’s take a look at Blackbaud’s “2016 Charitable Giving Report...

How to Best Market Monthly Programs to Donors
June 12, 2017 at 10:50 am

I just came back from presenting a workshop on monthly donors to a group of nonprofits in Michigan. One of the questions asked was the one on how to best market monthly donor programs to existing donors, especially for small organizations with limited funds and limited time...

The 5 Donor Love Languages
June 9, 2017 at 12:01 pm

If love is the answer, what was the question? It seems the question on our minds these days is, "How do I raise more money" or "How do I retain my current donors and get them to give more?"...