I often get calls from frontline fundraisers asking how they should approach their first contacts – that phone call or meeting where you are now talking to the donor live.
I have written a lot about this topic, but my colleague, Diana Frazier, has put it all into an easy-to-use checklist that really works. Here it is:

I recommend printing this document and putting these steps to work as you talk to donors on your caseload. It is a perfect guide and will assure you don’t forget anything.
