Now, let's talk about how we deal with this.
- There are certain types of donors who absolutely require statistics. The younger generations absolutely need to see proof, progress and data.
- You must strike the right balance between providing the emotional connection while also feeding the other side of the brain with the right amount of information about the cause.
- Your message needs to help the donor understand that while the challenge might be large, individual donations will make a difference. But, you must help her understand how that difference will be made. She must truly understand that not only is her financial support needed, it is truly necessary.
Overall, you must ensure that you are very clear that there is hope. Slovic states that this is extremely hard for nonprofits because of the need to "state the facts." I believe there is an opportunity to tell both the facts and actually create the emotional connection that is needed to motivate. But, it must be personal. It must be a direct appeal to that individual donor, and Slovic says it well: "the way to combat this hopelessness is to give people a sense that their intervention can, in fact, make a difference."
- Categories:
- Creative
- Direct Response
Vice President, Strategy & Development
Eleventy Marketing Group
Angie is ridiculously passionate about EVERYTHING she’s involved in — including the future and success of our nonprofit industry.
Angie is a senior exec with 25 years of experience in direct and relationship marketing. She is a C-suite consultant with experience over the years at both nonprofits and agencies. She currently leads strategy and development for marketing intelligence agency Eleventy Marketing Group. Previously she has worked at the innovative startup DonorVoice and as general manager of Merkle’s Nonprofit Group, as well as serving as that firm’s CRM officer charged with driving change within the industry. She also spent more 14 years leading the marketing, fundraising and CRM areas for two nationwide charities, The Arthritis Foundation and the American Cancer Society. Angie is a thought leader in the industry and is frequent speaker at events, and author of articles and whitepapers on the nonprofit industry. She also has received recognition for innovation and influence over the years.





