Kintera Inc.

Industry Opinion: Why I'm Optimistic About Blackbaud's Acquisition of Convio
January 20, 2012

The announcement that Blackbaud has agreed to acquire Convio has certainly made the day more interesting. A surprise to me and most of my colleagues, clients and partners, the press release has inspired more Twitter, e-mail and phone activity than I can remember in quite a while. Nearly everyone has asked the same questions: What will it mean? Is it a good thing or a bad thing?

What Nonprofits Should Look for in a SaaS Provider
November 5, 2008

The nonprofit sector has witnessed an explosion in the number of online application vendors providing products designed to help organizations achieve their mission. From fundraising to e-communication to accounting solutions, there are many vendors vying for the opportunity to help nonprofits harness the power of the Internet. Understanding the benefits of software as a service (SaaS) vs. traditional on-premise software, organizations are faced with the task of selecting the SaaS provider with which to partner. But what should organizations be looking for during the SaaS vendor selection process beyond the usual product feature comparison? This paper identifies the foundational selection criteria for nonprofits to

Making the Most of Your Online Event Fundraising Efforts
October 22, 2008

Given the current state of the economy, there has been concern among nonprofits about the affect it will have on their fundraising and donations. It is during these times that charities should double their efforts to engage donors and get creative in the ways they seek new donors. Online event fundraising continues to be an effective method to accomplish both of these goals. Since 2000, event fundraising technologies have proven to be an area of growth for many organizations, and multiple surveys suggest that online tools provide more satisfying overall donor experiences. And now, with the fall events season complete, this is the best

Rapid Donor Cultivation: Getting the First Online Gift Faster
October 8, 2008

As nonprofits escalate their focus on the Internet for fundraising and base-building, there is, increasingly, a recognition that the online channel can be a constituent-friendly, cost-effective means of building relationships and raising money from individuals. New online fundraising programs, however, bring new challenges: * How to acquire new constituents? * How to cultivate this virtual constituent community? * How to produce fundraising revenue (quickly)? * How to reduce the payback period for the program investment? For nonprofits with growing online fundraising programs, there is a similar set of challenges: * How to continue to grow the base? * How to keep program

Data-Driven Campaign Targeting and Stewardship
June 18, 2008

Online engagement and fundraising tools create a multitude of options for nonprofits to collect data. This data, in its raw form, represents an opportunity to know the constituent more completely and act more effectively. The catch is that the data, although it arrives in great volumes, usually does not come ready to use. One of the most straightforward ways to make sure that you can turn your data into actionable knowledge is to emphasize system integration. As nonprofits adopt more of the available engagement options such as text messaging, social networking, chat and e-commerce, the first data challenge they face is getting all of

Blackbaud Announces Acquisition of Kintera
May 30, 2008

Excerpted from a Blackbaud press release: CHARLESTON, S.C. —  Blackbaud, a provider of software and related services designed specifically for nonprofit organizations, announced yesterday that it is acquiring Kintera, a provider of a Software as a Service (SaaS) solution to the nonprofit and government sectors. Under the terms of the agreement, Blackbaud will pay an all-cash purchase price of approximately $46 million. Blackbaud expects to finance the deal with cash and borrowings from its credit facility. Kintera’s principal offering is its online Sphere® technology platform, which is used by such leading organizations as American Lung Association, Big Brothers Big Sisters of America, International Fund for

CRM and Donor Management — The Single View
May 20, 2008

CRM has become a vital tool for many nonprofit organizations. It is the tool used to capture the totality of the constituent relationship, and the means to communicate the importance of the relationship back to the constituent. However, not all CRM solutions include donor management. In today’s competitive fundraising environment, having a platform that supports both CRM and donor management is practically essential. Today, systems need to be able to track and manage various types of constituents including donors, prospects, volunteers, advocates, members and event participants. Traditional CRM applications provide basic constituent data. They allow organizations to learn the “who, what, when and how

Tips to Improve Online Fundraising
May 20, 2008

Web site architecture and design can significantly improve your online fundraising success. In the session, “How You Can Dramatically Increase Your Fundraising Success by Improving Your Website’s Information Architecture and Design” at the Kintera 2008 User Conference in Washington, D.C., earlier this month, attendees were given tips to effectively evaluate and utilize Web site architecture and design to boost online fundraising. Here’s a quick summary: 1. Help people find and do what they want quickly. Effective information architecture and design is reflected by intuitive, easy-to-use navigation. A Web site with high usability navigation helps visitors, regardless of the type of information they are