Big Duck

Yesterday, the mother of a sick child Googled the name of a devastating disease. She got thousands of results, but the ones that interested her the most were links to your organization’s Web site; two stories from the national media; a handful of online support groups for patients and their families; a general health Web site with online communities dedicated to the disease; and one site focused exclusively on a heartsick father’s negative experience with an operator on your organization’s support line.

For fundraisers, the first quarter of the year is as much a time to look back as ahead. It’s a time to find out how year-end appeals tallied up, to assess how winter events performed and perhaps to report back to the board on what it all means.

Tips about wildly successful fundraising and awareness strategies will continue to be culled from the Barack Obama 2008 presidential campaign for months to come. If you have passionate constituents, tasty pieces of breaking news can be effectively delivered to supporters’ cell phones, and you can leverage these numbers to activate your grassroots support — maybe even with mobile phone fundraising (“text to give”).

Nonprofit staff and board members share a common passion for their organizations’ work and often speak to each other as “insiders,” using jargon or shorthand for the programs and issues they work on. For instance, social service organizations might talk internally about “at-risk” audiences or “partner organizations.”

PACKAGE OF THE YEAR Gold: Habitat for Humanity International Special Development Appeal (Craver, Mathews, Smith & Co.) Silver: Rhode Island Community Food Bank Annual Review Brochure (DaVinci Direct) Bronze (Tie): Tuskegee Airmen — Charles McGee Campaign (Fundraising Strategies) CARE November/December World Report (Merkle) ACQUISITION (50,000 OR MORE MAILED) Gold: Utah Food Bank 2007 Thanksgiving Donor Acquisition (L.W. Robbins) Silver: Wildlife Conservation Spring 2007 Acquisition (Schultz & Williams) Bronze: Mail Call Hurts (Gum Version) (Fundraising Strategies) ACQUISITION (FEWER THAN 50,000 MAILED) Gold: Tuskegee Airmen — Charles McGee (Fundraising Strategies) Silver: Bidawee “Welcome” (SCA DIrect) Bronze: Adaptive Clothing Gift Tag Package (Fundraising Strategies) RENEWAL (50,000

Every day, nonprofit organizations use e-mails, newsletters, Web sites and other means of communication to get the word out about what they do, and how supporters can volunteer and contribute. But sometimes they can be their own worst enemy, hurting their causes because of poor communications with donors and other supporters. New York-based consultancy Big Duck wants to help nonprofits break down barriers to effective communication — but it needs your help and is asking that you take about 10 minutes to respond to its Barriers to Effective Communication Survey. The survey asks you to agree or disagree with statements like, “We

Every day, nonprofit organizations use e-mails, newsletters, Web sites and other means of communication to get the word out about what they do, and how supporters can volunteer and contribute. But sometimes they can be their own worst enemy, hurting their causes because of poor communications with donors and other supporters. New York-based consultancy Big Duck wants to help nonprofits break down barriers to effective communication — but it needs your help and is asking that you take about 10 minutes to respond to its Barriers to Effective Communication Survey. The survey asks you to agree or disagree with statements like, “We

A few years ago, I jumped into the virtual world known as Second Life. I created an avatar that was much thinner, much prettier and decidedly more exotic than I am (she looked a lot more like Angelina Jolie than she did me), and I gave her a cool name. The fact that I don’t remember what it was should tell you where this is heading. When I finished the creation stage — voila! — there was Margelina (we’ll call her, in retrospect), tall and beautiful, and standing completely naked in this weird, other-wordly place that was rather dark and just a little menacing.

In May, FundRaising Success conducted the webinar “If You Optimize It, They Will Come: SEO Best Practices for Fundraisers,” featuring Todd Whitley, vice president of e-marketing at The Leukemia & Lymphoma Society; Farra Trompeter, vice president of client relationships and strategy at Big Duck; and Rob Yoegel, vice president and online publisher, for the Target Marketing Group. Our panel was able answer many of the audience’s questions, but not all. Here, our experts address those questions that we couldn’t get to. To view this webinar, go to www.fundraisingsuccessmag.com/story/story.bsp?sid=96827&var=story. For a look at all of the archived FundRaising Success webinars, go to www.fundraisingsuccessmag.com/docs/webinars.bsp.

This month, as we turn our focus to the international face of fundraising, I’m turning over my column and a large part of the editorial planning for the issue to the charismatic, highly regarded Tony Elischer, who very kindly agreed to act as Guest Editor.