E-mail

Why You Need a Communications Calendar
December 20, 2016 at 8:00 am

I hope your year-end fundraising campaign is going well. Fundraising is a year-round effort and after you’ve thanked your donors, you need to make a plan to communicate with them at least once or twice a month throughout the year. If you’re getting stressed out wondering how you’re going to pull this off, then you…

Nonprofit Communications Budgets: How Big Should Yours Be?
December 16, 2016 at 8:00 am

I know many of you are working on your 2017 budgets now, so rather than make you wait until mid-January to get the budget information from our 2017 Nonprofit Communications Trends Report, I’m sharing it with you today. I hope you can use this data to make the case for increasing your budget! Here’s how…

Using Email to Drive Attendance to Your Nonprofit Event
December 16, 2016 at 8:00 am

Many nonprofits host an annual event as a fundraiser. From guest speakers to walks/runs, conferences to silent auctions, there are many types of events to help raise money. No matter what type of event you host, using email marketing is a smart tactic to get the word out. And, because sending an email invitation is…

The Big Donor-Relationship Tool Too Many Nonprofits Ignore
December 1, 2016 at 9:07 am

Like many readers, I’m sure, I made a gift to a nonprofit on #GivingTuesday. I gave online, and then I quickly received the auto-response email to acknowledge my gift. And that’s where the experience broke down. I see these kinds of auto-responses regularly. And they all have the same problem—the email accomplishes nothing significant...

What AB Testing Gets Wrong
November 30, 2016 at 10:50 am

AB testing can take the guesswork out of optimizing your online presence and marketing efforts. Unfortunately, AB testing can also leave a lot to be desired if you don’t execute it properly. Here are three of its shortcomings—and how to avoid them...

Find Your Frequent Email Readers Using Excel
November 9, 2016 at 11:09 am

Back in September, I told you about our experiment to see who our most loyal newsletter readers were. I thought that was a better measure of email engagement than simply looking at open or click rates. We used our CRM to help us figure this out, but I knew there had to be a way…

Is Email on Its Way Out?
October 26, 2016 at 11:55 am

The sudden exposure of the Clinton campaign email cache is perhaps the ultimate evidence that we’ve all overcommitted to email—we’ve put too much in it, expected too much from it, and now, finally, we’re seeing the spectacular signs of its impending destruction. Email is simply not up to the rigors of modern political and business…

Once Is Not Enough: Why You Need a Multichannel Fundraising Campaign
October 20, 2016 at 10:18 am

If you think you can send one fundraising appeal and then wait for the donations to pour in, you’re in for a rude awakening. Your donors are busy and may put your letters aside to handle later, and then never get to them. Or, they may not see your fundraising email in their ever-growing inboxes.…

Yes, I Really Want to Unsubscribe
October 4, 2016 at 9:00 am

I cleaned up my personal email and I am shocked at how many companies do not easily allow you to unsubscribe. Please note, this is not a best practice. Here's what I learned from the experience...