The Social Science Behind Peer-to-Peer Fundraising, Branding and Doing Good
March 13, 2015

What if we are making the world a better place by simply trying to raise money? In our quest to get people to raise more money, we might be making them nicer people. This is the latest social science treasure that the Turnkey resident neuropsychologist, Otis Fulton, noted to me (yelled from the kitchen).

The Iceberg Effect
December 12, 2014

Make sure people know what you want them to know about you. Try to control the message before it controls you.     


Looking Ahead to 2015 and Beyond
December 1, 2014

In the nonprofit fundraising world, here are some of the trends we’ll be watching for and responding to in 2015.

Getting It Right the First Time
October 23, 2014

When making an organizational shift, we almost always want to start with a process, a thing that is easy to see and, hopefully, immediate in its impact. The place to begin, however, is with understanding the principles that are involved and operating in the situation.

Motivating Donors to Give — and Give Happily
August 1, 2014

I have scary news for you: Brand Experts are looking for you. These slick professionals from the commercial world see your organization the way a hungry lion sees an overweight, three-legged zebra. They’re salivating at the prospect of creating a new brand for you.

What Your Story Must Tell
May 22, 2014

You’ve probably heard a zillion times by now that the best marketing communications involve telling stories. Stories that define your brand. Stories that your customers/donors can readily absorb and respond to emotionally. Stories penetrate. So, are you telling stories? And how effectively?

Here’s a branding creative, Chad Cipoletti, writing on the subject, "Three Questions Every Brand’s Story Must Answer."

His questions (plus my slight rewrites) and explanations  …

When Branding Means Bupkis
April 28, 2014

A strong brand isn’t about having the right logo, tagline, messages or other things you’ll use to communicate. First and foremost, a strong brand is your reputation, and it emerges from your work, which has to be clear and should be excellent.

Over the past 20 years, it’s become obvious to me that a good organizational development process is critical to making sure the organization is still clear about its vision, mission, values and objectives.