Two Musts When Managing Virtual Volunteers
2) Have an integrated database that stores all volunteer information, rather than keeping the different types of volunteers — online vs. offline — in different silos. “One way you can retain volunteers is by providing them with a variety of opportunities with your organization,” Hill says. If you bring volunteers in on the virtual program but fail to inform them about other opportunities, your organization may lose them when they get bored with their current position.” Volunteer retention isn’t what it used to be, when volunteers stayed with an organization for five or ten years. “It’s considered good retention if a volunteer sticks around for six month at this point in time,” Hill adds. “It gives us job security as volunteer managers knowing that there’s going to be constant turnaround of volunteers. But on the other hand, it provides less consistency for the program, so you have to kind of try to balance that out.”
- People:
- Tiffani Hill
- Places:
- Canada
- Southern Utah
- Utah