Variety Is the Spice of Fundraising
September 9, 2013

The important thing is to touch your donors' emotions in a variety of ways. Your mission may be simple. But the ways you can ask for support are not.

Cynics Need Not Apply
August 26, 2013

Just as people can sense when they're being handled, they can also sense when someone is being disingenuous in communications. It's not always something they can put their finger on, but you'd better believe they know it when they feel it.

5 Steps to a More Rational Rationale
August 19, 2013

Putting together a strong rationale takes a little time, especially when you're writing under a deadline. But the benefits far outweigh the hassle.

30 Ways to Lose Your Donor
July 22, 2013

Staying on your donor's good side can be a dicey proposition. People and relationships are full of paradoxes and contradictions. And that's doubly true of donor relationships, which are complicated by the fact that you spend a lot more time talking at your supporter than with her.

What's the Last Thing You Thought Of?
July 8, 2013

Our industry has developed a long list of best practices, based on experience, testing and measured results. But best practices are guidelines. When they're etched in stone they can become tombstones.

Our Channels and the Morgue
June 18, 2013

There are reports that can make you feel better and other reports that can keep you up at night. We are a data-based industry, so we know that data can be looked at in a myriad of ways.

The Yin and Yang of the Client/Creative Relationship
June 10, 2013

Today, in an effort to balance my karma and avoid creative hubris, I want to remind all of us on the creative side of the PDF that putting out a direct-mail package or online communication that gets results is a two-way street.