Personalization: Good, Bad and Just Plain Ugly
June 13, 2017 at 11:40 am

Dialogue with your donors, clients or prospects begins with good data; we all know that one tenet of direct mailโ€”garbage in and out. When we go to the mailbox, a treasure trove of information on fun, as well as vital information, awaits us. Some good, some bad and at most, lame or even useless...

Selling the Experience
June 13, 2017 at 11:25 am

There is a popular advertisement on television that must be working well, as it has been on for some time now. The Volvo ad is striking and memorable. It uses verses from Walt Whitmanโ€™s beautiful โ€œSong of the Open Road...

A Cautionary Tale: Gift Solicitation Gone Wrong
June 12, 2017 at 11:15 am

Have you ever wondered what the ideal number of people is to solicit a gift? Is a one-on-one meeting best? Perhaps you should bring two peopleโ€”your president and campaign chair? Or perhaps three people would be even betterโ€”president, campaign chair and board member. Sounds reasonable, right? Get a power team to solicit a power gift! But hereโ€™s a story that will set you straight...

Conflicting Agendas Kill Major Gift Programs
June 12, 2017 at 10:54 am

It is always amazing to me how smart, responsible adults can kill or at least smother a very good thing. Iโ€™m talking about the case at a southern university, which has 15 colleges and one major gift officer assigned to each college...

How to Best Market Monthly Programs to Donors
June 12, 2017 at 10:50 am

I just came back from presenting a workshop on monthly donors to a group of nonprofits in Michigan. One of the questions asked was the one on how to best market monthly donor programs to existing donors, especially for small organizations with limited funds and limited time...

The 5 Donor Love Languages
June 9, 2017 at 12:01 pm

If love is the answer, what was the question? It seems the question on our minds these days is, "How do I raise more money" or "How do I retain my current donors and get them to give more?"...

And the Most Generous Country in the World Is โ€ฆ
June 9, 2017 at 11:53 am

The World Giving Index is an annual report published by the Charities Aid Foundation. It uses data gathered by Gallup and ranks more than 140 countries in the world based on how charitable they are...

5 Guidelines for a Simplified Nonprofit Strategic Planning Process
June 8, 2017 at 12:16 pm

Everything I knew and read about strategic planning said that it took a lot of time and money. I struggled every day to figure out how to get everything done with very limited resources. All the books I read and all the classes I attended bombarded me with copious information and theory. How could I narrow it down and make it work for me in my small nonprofit?...