Merkle Response Management Group
Merkle Response specializes in donation processing, call center, and fulfillment services for nonprofit organizations that raise funds via direct mail. Applying best practices learned during 29 years in business, we employ a high-tech/high-touch approach that helps minimize costs while ensuring a high level of donor satisfaction through fast, accurate and responsive service. Services include caging, scanning/imaging, exceptions handling, inbound call center, e-mail customer service, acknowledgments and premium fulfillment. Let us be a partner in your success!
