Experimentation at the local level is the most powerful way to find new and better ways of doing things, and to understand how to adapt to our changing environment. In the process of consolidation, we are almost universally failing to set up systems in which good ideas can bubble up, having been created locally, to be tested nationally.
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Mistakes Creep In — Always Be Alert for These 2
Never assume systems are working. Always check and check again. Mistakes creep in and software glitches show up for no reason known to us non-technical types, so always validate your systems to be sure they are doing what you expect them to do.
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