Herb Pfiffner

When Craig Carpenter took over as director of development at Seattle’s Union Gospel Mission in March 2002, it was the worst of times and, well, it was the worst of times. The country was still in shock from the events of Sept. 11, 2001. War was looming, the economy was reeling, and the stock market was tumbling. People were afraid to open their mail for fear of being infected with anthrax.