Fountain House

Inspired by Those Thanksgiving Thank-Yous
December 2, 2013

From video, to infographics, to a simple letter, I've seen nonprofits say thank you in a lot of different ways over the past few years. (Huzzah for your creativity, folks!) But no matter the level of sophistication, there are a few things that really make the thank-yous I love stand out … They're sincere. They give me a sense of the big picture. They're creative AND relevant. They're not JUST an excuse to ask for more. They showcase the ones you serve.

What Fundraisers Can Learn From Zappos
November 1, 2011

What does good customer service mean for a nonprofit? To your donor relations? Client or member relations? Community relations? Most organizations have so many different types of relationships it's hard to know where to start, much less fund.

DMFA Package of the Year Results Announced
June 13, 2011

The Direct Marketing Fundraisers Association passed along the full list of winners and runners-up for its Package of the Year awards. Bringing home the highest honor, Package of the Year, was Fountain House for its Flying Cat Pads and Cards campaign.