Donor Relationship Management

Honoring a Fundraising Pioneer
April 1, 2006

The nonprofit industry lost a true pioneer when Don Kuhn passed away last November. He was 83. I didn’t really know Don; I spoke with him a few times, usually at DMA Nonprofit Federation conferences. But I know his work and his legacy.

Fundraising Unleashed!
April 1, 2006

If there were to be crowned a Richard Simmons of nonprofit fundraising in the United States, ASPCA Senior Vice President of Development and Communications Jo Sullivan just might fill those sequined short-shorts.

Create a Social CRM Experience
April 1, 2006

The main fundraising-related goal of all nonprofit organizations should be to create a great giving experience for donors.

Four Characteristics of Senior Givers
March 27, 2006

Four Characteristics of Senior Givers Four Characteristics of Senior Givers March 28, 2006 By Abny Santicola, editor, FundRaising Success Advisor Most nonprofit development professionals know that older donors like to give via direct mail. But what are some other traits of this massive donor demographic? In a recent conversation, Harvey McKinnon, president of Harvey McKinnon Associates, a donor-relationship consultancy based out of Vancouver, British Columbia, Canada, shared some of the other giving nuances common to senior donors. 1) Seniors are prime candidates for monthly giving. Electronic pledge programs where people give, say, $25 a month to a charity are an easy sell

Women Donors--Stereotypes Uprooted
March 27, 2006

Women Donors: Stereotypes Uprooted FS Advisor: March 28, 2006 By Abny Santicola, editor, FundRaising Success Advisor Throw away the old stereotypes you’ve heard about women donors -- that they give less than men or aren’t willing to part with their money at all. The characteristics of women donors are changing, says Donna P. Hall, executive director of Menlo Park, Calif.-based Women Donors Network, a national organization of progressive women philanthropists who give at least $25,000 a year to charity. In a recent conversation, Hall highlighted some of the traits of women donors, emphasizing that while she doesn’t like to compare women to men, there

Yada, Yada, Yada
March 1, 2006

No other donor demographic is more over-discussed and overrated than age.

As fundraisers, we’re obsessed with our donors’ average ages, even though there’s little we can do to push this figure up or down.

Grappling With Growth
March 1, 2006

You would think that after a hundred years, a nonprofit could kick back a bit and maybe even rest on its laurels. After all, it’s been there, done that — right?

Not necessarily so, says Kurt Aschermann, senior vice president and chief marketing and development officer of Atlanta-based Boys and Girls Clubs of America, which was founded in Boston in 1906.

An Alluring Proposition
March 1, 2006

Let’s face it. As direct-response fundraisers, we don’t spend enough time trying to renew lapsed donors. Most of our effort goes into acquisition and current-donor programs — and for good reason.

Current-donor mailings generate the bulk of your income, so that’s always your first priority. And even though most acquisition mailings lose money in the first year, they do create future donors. (Note: If you’re making money or breaking even on your acquisition mailings, you’re doing a great job. You should request a raise from your boss immediately, and write to us here at FundRaising Success and tell us how you’re doing it.)

A Most Necessary Indulgence
March 1, 2006

Wars are being waged; natural disasters are wreaking havoc; people are living in poverty; and children continue to be abused. In these troubling times, international- and domestic-relief agencies and social-service nonprofits have their work cut out for them. The need is disturbingly obvious.

The Importance of ‘Thank You’
January 1, 2006

As your mother said, saying “thank you” is really important. For nonprofit organizations, it’s essential. In fact, if you don’t express gratitude quickly and well, your donors are likely to give somewhere else.