Accountability

As development professionals, the level of service and excellence in which your organization delivers its mission impacts us directly. We must be ever-vigilant in observing and being proactive in solving situations...

Two weeks ago, I was checking my credit card statement and noticed several iTunes charges on it. The charges were going up in value. Believe it or not, I don’t have an iTunes account, so that was an immediate flag. I called the credit card company right away to dispute the charges. They, of course, canceled my card and sent me a new card...

This week was all about the fundraising ladies. Andrea Kihlstedt shares a story of a gift solicitation gone wrong and lessons learned from it; Marilyn Donnellan gives us five guidelines for a simplified nonprofit strategic planning process; and Tammy Zonker discusses the five donor love languages...

When it comes to a nonprofit organization’s mission, relationships are important. It is imperative for nonprofits to use everything at their disposal to reach their mission’s goals. It’s a known fact that technology is constantly evolving. It’s easy to think of technology and relationships as two separate entities, but what if we melded the two together to achieve “the bigger picture”?…

In this period of fake news and alternative facts, we might feel a bit weary of hearing a term such as “half-truths.” But there is an anonymous quote that approximates what I mean by a half-truth: “Beware of the half-truth. You may have gotten hold of the wrong half...

Fundraising is all about relationships: The depth and quality of relationships between donors and the institution—the organization’s staff. It is also all about numbers. You must have a certain number of donors at specific levels to meet your goal (unless you have one donor driving the project, but then you will most likely eventually have to worry about sustainability)…

I am a sucker for those ads that feature dogs and other four-legged creatures in cages. The organizations that I contribute to on a regular basis include the following: ASPCA, The Humane Society, Farm Sanctuary, AARF and PAWS...

One might think that gift range charts are just for large projects, such as capital campaigns or for significant fundraising efforts. And while there is some truth to that, gift range charts can be used effectively in even the smallest of fundraising shops...

The Federal Family and Medical Leave Act provides qualified employees of both nonprofit and for-profit companies up to 12 weeks of unpaid leave per year to deal with a “serious health condition” or to care for certain family members with a “serious health condition.” In most instances during a period of FMLA qualified leave, an employee’s job is protected and their employment cannot be terminated...

Dialogue with your donors, clients or prospects begins with good data; we all know that one tenet of direct mail—garbage in and out. When we go to the mailbox, a treasure trove of information on fun, as well as vital information, awaits us. Some good, some bad and at most, lame or even useless...