Kayla Matthews

Kayla Matthews
How to Optimize Your Nonprofit's Prospect Pipeline

If you serve on the board of a charity or are involved with a nonprofit organization, you've probably heard of the prospect pipeline. It's the framework and process that fundraisers go through when they work to find and nurture the people who ultimately become first-time or repeat donors...

More Nonprofits Are Becoming Eco-Friendly—Here's How Yours Can, Too

Most people who create nonprofit organizations do so because they have a charitable heart, and they wish to serve on the front lines of solving the worlds' toughest problems. One of the biggest issues we are facing today is epidemic pollution levels and rampant global warming...

5 Tips for Creating Nonprofit Chapters and Affiliates

You had a dream to start a nonprofit organization for a cause you're passionate about. Creating a local office and overseeing the day-to-day running of your 501(c)(3) is a bit different than expanding and creating additional nonprofit chapters and affiliates...

Planning a Nonprofit Retreat on a Budget

It's fair to say employees of nonprofit organizations stretch themselves to the limit more than average, because they believe fiercely in the work they're doing and are striving to make a difference. While the work in a nonprofit organization can be extremely rewarding, everybody deserves to take a break occasionally...

4 Nonprofit Organizations Tackling Current Social Justice Issues

Nonprofit organizations often rise out of necessity when social justice issues go ignored by big businesses and government. They range from protecting animal rights, to working to establish the importance of renewable energy, to everything in between...

When Fundraising, Don't Forget to Thank Donors!

When nonprofit organizations are in the midst of fundraising efforts, follow-ups can fall by the wayside. Asking for and receiving funds takes the focus, and nonprofit employees may forget to extend their appreciation...

Nonprofit Customer Service Do's and Don'ts

You've heard the saying, "the customer is always right," and you probably already know that it's the mantra of good customer service—even if the customer is blatantly wrong. You never want your customer to feel as though you're calling them out while you try to solve an issue or handle a complaint.

3 Common Legal Issues Nonprofit Boards Experience

Many laws that impact the commercial industry are still applicable to nonprofit organizations. Good intention doesn't justify a lapse in protocol, and board members should take meticulous care to research regulations that might affect their operation. Let's take a look at three common legal issues that nonprofit boards experience, so that you can identify and avoid them...

3 Nonprofit Organizational Charts and How to Make Them

It's essential that your organization has a good way to communicate data, keep track of finances and structure information. Though it's certainly possible to communicate some of this information in writing, using nonprofit organizational charts can help keep you organized and make a greater impact on your audience...

10 Nonprofit Marketing Strategies to Efficiently Engage Millennials

Social scientists identify several differences between Millennials and other generations. For example, Millennials are less interested in owning cars and houses or starting families than Baby Boomers. However, Millennials also typically have high levels of student debt and may live at home longer than people from other age groups...