Accountability

When Someone Says, ‘I Know All This Stuff!’
December 11, 2017 at 12:11 pm

It was time to trot out my PowerPoint presentation and go through all the points of what we did as a company, the results we secured and how we did it. I was invited into the office of the president of a very prestigious eastern nonprofit. The purpose of the meeting was to explain what…

Say ‘Thank You,’ Why Don’t You?
December 11, 2017 at 12:09 pm

A few weeks ago, I shared how I made 20 online donations on Black Friday. For some, this was a repeat donation; for others, it was my first. Of course, all organizations sent me an auto-responder message and a “thank you” email message. So far, so good...

Self-Care Through Resiliency, Rhythms and Community
November 14, 2017 at 11:13 am

When you hear the words “self-care,” what images come to mind? Maybe you imagine peace and quiet on an empty beach with crystal blue waters or getting pampered at a local spa, but it could be as simple as being given an hour alone to catch up on a good book or enjoying a cup of coffee at your local park...

Set an Example: Leading Successful Fundraising Teams
November 6, 2017 at 11:54 am

I have had the good fortune to personally experience many examples of great leadership. Regrettably, I’ve also seen firsthand the way poor leadership can negatively impact fundraising results. Bad leadership results not only in poor morale (as in the Rensselaer example), but also in ineffective execution and, ultimately, the underfunding of vital philanthropic missions...

3 Musts When Asking for a Nonprofit Gift
November 1, 2017 at 10:27 am

From October to December, nonprofits dedicate time and energy to fundraising. They reach out to supporters and ask them to give. They share their impact—what they have done this year and what they will do next year. They share stories from those whose lives have been changed as a result of donations from people just…

3 Essential Ingredients to Recruit and Retain Top Nonprofit Talent
November 1, 2017 at 10:20 am

Not too long ago, I got into a conversation with an executive director who brought up the survey that was published by Guidestar and Nonprofit HR. He recently graduated with a Master's in organizational development, and he genuinely wanted to see if he could recruit and retain top talent at his nonprofit organization with his newfound knowledge and expertise...

Cybersecurity Questions to Ask Your Vendor: Part 2
October 4, 2017 at 12:55 pm

Strapped for time and resources, nonprofits often need vendors to get things done. But just because you outsource projects, it doesn’t mean your data is safe from cybersecurity threats. In part one of this series, “Employ These Corporate Cyber Security Safeguards Now," we examined critical initiatives you can employ to help protect your constituent data internally...

Why It’s Important to Know the Numbers
October 4, 2017 at 12:52 pm

This week, I was having breakfast with an incredible leader. He owns three significant businesses in a metropolitan area and is one of the region’s most respected leaders, fully engaged in the civic affairs and direction. One of his affiliations is with a university. He was sharing with pride the caliber of the university’s current and past presidents and how, while with different leadership styles, they have taken the university to another level...

Culture of Philanthropy: How Are You Building Nonprofit Goodwill?
September 28, 2017 at 10:44 am

If you want to be sustainable over the long haul, you must incorporate this dual-pronged goal into your values and planning. The values part is critical, because if you don’t have goodwill internally (in how you treat your colleagues) you’re unlikely to have goodwill externally (in how others perceive you)...

Be Clear and Consistent With Your Board
September 27, 2017 at 11:46 am

Take a few minutes, step back and think of ways you can improve the consistency and clarity for your board. You’ll see immediate and positive results!...