Millennial Philanthropy: The New Normal
June 2, 2016 at 11:32 am

A new normal in philanthropy is fast approaching. As members of the Millennial generation grow into their prime giving years, the impact of these philanthropists will upend "business as usual" for nonprofits in ways they are wholly unprepared to address. First the facts: Members of the Millennial generation are the most philanthropic of any generation…

The Social Proof in Our Email Pudding
June 1, 2016 at 9:37 am

At Turnkey, we explore other fields of study to improve fundraising success. The field we draw the most from is social science. Not only do I use it from my chair as CEO, but our bright young minds in production use it as well. Julian May, our senior content editor and ace account manager, let me in on his social science-bolstered copywriting method...

Do You Need a Reason to Send an Email to Your Supporters?
May 17, 2016 at 10:19 am

I eagerly read every new article and exhibit from the Showcase of Fundraising Innovation and Inspiration. However, the article, “9 Tips for Effective Emails,” made me pause. Oh, yes, I agreed with the author, Nick Allen, on most of the points. Yet there were a couple of tips I found missed the mark, and one in particular I thought was outright bad advice...

What Science Tells Us Can Improve Our Fundraising
May 12, 2016 at 11:01 am

If only there was an easy answer to our fundraising woes—too much to do, too little donor loyalty, too many unrealistic expectations. While I don’t have the final answer, I do have two suggestions based on science...

Thank-You Note Operator’s Manual
May 11, 2016 at 9:17 am

I spoke at a client’s conference this past winter. I was in Little Rock, Ark., with the American Foundation for Suicide Prevention (AFSP) at its leadership conference. After my return home, I received a handwritten thank-you note from Nicole Dolan, my client and one of the organizers of the meeting...

Make Your Newsletter a Moneymaker
May 5, 2016 at 8:00 am

Yes, I know how much it costs to send out a newsletter. But I also know that done right, a newsletter is a moneymaker for your organization. It’s a win-win—more net income and more opportunities to build loyal donors. In other words, a newsletter is one of the remedies we can apply to dwindling donor-retention rates. Done well, a newsletter can be a dollop of glue to bind your donors to the organization...

How to Completely Change Nonprofit Fundraising, Marketing – Part 1
May 4, 2016 at 10:14 am

For some time now, I’ve been saying fundraising has changed more in the past five to 10 years than in the previous 50. It’s due to the digital revolution that fundamentally has changed business as usual—for everyone. Change is inevitable, yet change is hard. And nonprofits seem to have a more difficult time embracing change than their for-profit counterparts. Perhaps it’s due to the way social-benefit organizations are structured.

Sell to Me or Ask for My Support. Pick One. 
April 27, 2016 at 11:46 am

I have a favorite charity that regularly demands I buy from it, but rarely asks that I support it. Since September, I have received 23 emails from this organization. Eight of those emails had the word "buy" or a cash prize for something in the subject line...