Colleen Cimoch Smith

Colleen Cimoch Smith, director of customer success at Gravyty, has been with the company’s customer success team since 2020. Prior to Gravyty, Colleen spent more than a decade in higher education at Boston and Babson colleges, managing technology implementations and alumni engagement initiatives. She specializes in AI-powered fundraising automation and advancement services, combining data-driven relationship management with strategic donor engagement optimization. 

Colleen holds a Master of Arts in higher education administration from Boston College and is passionate about empowering development teams to maximize their fundraising potential.