Colleen Cimoch Smith

Colleen Cimoch Smith

Colleen Cimoch Smith, director of customer success at Gravyty, has been with the company’s customer success team since 2020. Prior to Gravyty, Colleen spent more than a decade in higher education at Boston and Babson colleges, managing technology implementations and alumni engagement initiatives. She specializes in AI-powered fundraising automation and advancement services, combining data-driven relationship management with strategic donor engagement optimization.

Colleen holds a Master of Arts in higher education administration from Boston College and is passionate about empowering development teams to maximize their fundraising potential.

October 14, 2025 The Annual Appeal Isn’t Dead — It Just Needs a Strategy Makeover

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