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5 Metrics to Measure Your Nonprofit's Success

When gauging your nonprofit’s success, relying on gut instinct is foolish. It’s necessary to study metrics and see how they change over time. There are several especially worthy measurements that can tell you how your nonprofit stacks up...

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5 Metrics to Measure Your Nonprofit's Success
September 19, 2017 at 11:00 am

When gauging your nonprofit’s success, relying on gut instinct is foolish. It’s necessary to study metrics and see how they change over time. There are several especially worthy measurements that can tell you how your nonprofit stacks up...

4 Reminders to Prevent Donors From Getting Compassion Fatigue
September 19, 2017 at 10:57 am

Given the recent string of catastrophic events, amplified by nonstop media coverage, you certainly can’t fault people for beginning to feel compassion fatigue. After making personal or workplace donations to charities helping out in Texas, the Caribbean, Florida and elsewhere, it’s understandable that donors might begin to feel worn out...

What Really Motivates Donors to Give Monthly?
September 18, 2017 at 10:50 am

I’m so excited! I just received “The 2017 Burk Donor Survey Report,” and this year’s study has a huge section on sustainers—comparing this year’s donors’ answers to ones from 2012, when they last had this major focus on monthly gifts...

What Rights Do Your Donors Have?
September 18, 2017 at 10:38 am

You know how it feels to be treated shabbily. You buy something, there’s a problem and you might as well be a pile of sawdust when you try to get someone to help you solve the problem. It feels terrible. And you would never treat anyone that way yourself...

What Can Fundraisers Learn From the Taxi Industry?
September 15, 2017 at 12:36 pm

It’s no secret that the taxi industry has been disrupted by Uber and a growing range of other services. The taxi companies remained largely unchanged for decades, mistakenly assuming that the status quo met their customers’ needs. The same can be said for the movie rental business disrupted by Netflix. In both cases, customers’ expectations became more sophisticated over time, leaving the traditional business operators vulnerable...

Giving for Disaster Relief
September 15, 2017 at 12:21 pm

Because I work for a disaster relief agency that also provides a variety of other important daily services, I am always interested in studying why certain donors only give for disaster relief. On a small sample, I noticed that more than 4,000 of our donors gave for the Hurricane Katrina relief efforts in 2005, but did not give in subsequent years...

How to Re-Engage Lapsed Donors in Your Organization
September 14, 2017 at 10:03 am

A lapsed donor is one who has lapsed from giving for at least a calendar year. They are the most significant donors to focus your efforts on re-engaging, because they have already demonstrated an interest in your organization...

Creatively Tell Your Story at Nonprofit Events
September 14, 2017 at 10:01 am

People listen differently when stories are told. Just watch a toddler listen to their favorite book over and over again to know this is true. At the end of your workday, you likely share short glimpses into your day with the stories you tell your family or friends. A well-constructed story is one of the most effective fundraising tools simply because our brains love and need stories to process what we are thinking...

Be Prepared for the Inevitable Storms
September 13, 2017 at 11:49 am

This week, I was without power for a while and carefully eyeing some tall pine trees that were swaying way too much for my comfort. Being without power and having meetings cancelled was a minor inconvenience, especially with the widespread loss of property and even life because of storms during this hurricane season...

Tell Your Nonprofit’s Story Like Apple
September 13, 2017 at 11:45 am

Recently, we spent a day and a half with a couple of dozen chief marketing officers from nonprofits around the U.S. Unlike chief development officers, who stay awake at night thinking about generating revenue, CMOs are charged with the care and feeding of their nonprofit’s brand—the way that their mission is presented to the public...