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What I Learned About Monthly Giving on My First Uber Ride
January 21, 2019 at 11:50 am

I have a confession to make: until this week, I had not yet used Uber. As a woman often traveling by myself, I always felt it a bit unnerving to get into some stranger’s unmarked car. But when I was in Dallas recently, I had to try Uber as that’s what the hotel offered as the shuttle from the airport...

Happy Volunteers Boost Major Gifts
January 21, 2019 at 11:45 am

You need to re-orient your thinking and your practice, as it relates to volunteers, so you create a happy place for them. And what makes for a happy volunteer? Some colleagues we have worked with are taking important steps in two areas to make that very thing happen...

Effective Fundraising Through Meaningful Relationships
January 18, 2019 at 10:03 am

Our professional know-how drives organizational missions. Skillsets like creativity, resilience, adaptability and the power to create meaningful connections with donors are what truly distinguish effective fundraising professionals. The question is do we go to work, share our talents and go home each day?...

The Trouble With Securing Donor Meetings
January 17, 2019 at 1:05 pm

Are getting donor meetings more difficult for you than securing gifts? If so, that’s my experience, too. The fact is that if you get the meeting, your chances of securing the gift are relatively certain...

10 Key Elements of a Successful Fundraising Event
January 16, 2019 at 11:49 am

From celebrity soirées to charitable benefits, there’s a big list of responsibilities that go into creating a fundraising event with a guest experience that will bustle with energy. For one thing, there’s much more to it than just filling the seats...

Fundraisers: The Times, They are a Changing’
January 15, 2019 at 11:30 am

Nonprofits continue, with undiminished passion, to seek out ways to change the world for the better. The historic gains the markets have seen in recent years have encouraged nonprofits to take on greater challenges than ever before. These are exciting times to be a fundraiser, but aren’t they always?...

Major Gift Fundraising Is for Small Nonprofits, Too!
January 14, 2019 at 11:17 am

Being small is not an excuse for not having a major gift program. In fact, in many ways, Richard and I find that it’s an advantage. Being small means you know your programs deeply and, because you are working with just a small number of donors, you can really get to know them...

It’s Time to Grow Your Monthly Donor Program
January 14, 2019 at 11:00 am

Growing a monthly donor program is a drip-by-drip, bit-by-bit approach. That’s why January is such a great month to go for it. But there are two important things to bear in mind. First, I recommend creating a monthly-only page. When you’re trying to drive donors to give monthly, it must be very easy to find...

Dec. 31, 2018: The Day Fundraising as We Know It... Died?
January 8, 2019 at 12:00 pm

2017 was a milestone year in charitable giving in the U.S., surpassing the $400 billion mark for the first time. Over that year, we’d done much thinking about the state of philanthropy as it related to the divisive political times...

5 Tips to Make Complex Capital Campaign Meetings Work
January 7, 2019 at 12:27 pm

Complex capital campaign meetings are the new normal. In fact, it’s becoming rare to be part of a meeting where everyone is sitting around the same table. Some people attend in person. Others phone in. And yet, others attend via video conference.

1 Small Step Can Improve Your Monthly Donors’ Lifetime Value
January 7, 2019 at 12:17 pm

Let me start off with wishing you and yours a happy and healthy new year! I hope you had a wonderful holiday season. I also hope you had some time to relax, in between working with donors and systems to try to optimize the donations coming in by the end of the year...

Hiring Criteria: 8 Considerations When Choosing a Nonprofit to Work For
January 7, 2019 at 12:12 pm

You can get the right person in the wrong organization, and it will be a disaster for the person. Or the wrong person can get into the right organization, and that would be a problem for the organization. The hiring criteria series addresses this latter point—getting the right person for the organization...

It Is Time for Your New Year’s Resolution!
January 4, 2019 at 3:08 pm

As one who strives for perfection and success regardless of age, I seek opportunities to renew and to look ahead. There is no better time to regroup and prepare yourself than a change in calendar year. So, with that said, it is now time to make New Year’s resolutions...

Maintain Your Fundraising Relationships
January 2, 2019 at 11:35 am

In fundraising communications, it is important to tailor your message as much as possible to the recipient. This can mean segmentation on a larger scale or individual personalization on a smaller scale. The same is true about fundraising relationships.

Connect Your Donor To One Person
December 31, 2018 at 1:12 pm

“I can’t seem to get my donor to relate to what we are trying to do,” explained the frustrated major gift officer. “I tell them over and over again about all the people we are helping and all the people that need help, and it just doesn’t seem to click. It’s like the donor has a glaze over her eyes!”...

3 Nonprofit Marketing Trends You Can’t Overlook in 2019
December 18, 2018 at 10:56 am

As the New Year approaches, it is a perfect time for organizations to review their nonprofit marketing and communications strategies and determine what’s been most effective. And there’s no time like the present for a fresh, creative outlook...

Nonprofits Need to Earn Respect
December 17, 2018 at 12:17 pm

Years ago, when we were crafting our firm’s mission statement, there was a lot of discussion over one word: respect. Our mission statement says that we “partner with respected nonprofit organizations.” Unfortunately, organizations sometimes stray, and honesty and integrity are compromised...

A Philanthropic New Year Is on the Horizon—Will It Be a Happy One?
December 14, 2018 at 12:49 pm

Many of us are working very hard to close the 2018 calendar year on a positive fundraising note. With Christmas coming quickly, many of us are already looking to the next year. If possible, get a little rest between Christmas and the new year. I do not have a crystal ball, but I am very interested in what may happen in 2019. I wonder if we will have a Happy New Year?...

Nonprofit Customer Service Do's and Don'ts
December 12, 2018 at 11:19 am

You've heard the saying, "the customer is always right," and you probably already know that it's the mantra of good customer service—even if the customer is blatantly wrong. You never want your customer to feel as though you're calling them out while you try to solve an issue or handle a complaint.