Shining a Light on the True Cost
Thirdly, FSPs all have expenses to cover, just like your NPO. They pay salaries and benefits, have utility bills, and have to buy paper and ink for the printer and copier. Unlike an NPO, they exist to make a profit. This may be the expectation of the owner(s), and in some cases it is the obligation that company has to its shareholders. No matter how much the staff loves your mission, if an FSP isn't making money by working for you, it won't remain in business if it keeps working for you.