Maybe It's Time for a Reread … of the Donor Bill of Rights
In my experience, most nonprofits have these systems in place. But it’s a good time to ask, “How long does it take to respond to a donor’s question?” Sometimes letters get shuffled aside because of the more immediate “interruption” of in-person, phone and email inquiries. If you aren’t sure if your system “works,” now is as good a day as any to ask — and fix it if it is broken.
True confession from this old dog — I hadn’t looked at the Donor Bill of Rights in a while. It seemed like a good assignment to give to students of fundraising. But it ended up being a good assignment for me, too.
Maybe today is when you need to put some working clothes on your genius and read it over with a fresh set of eyes.