National Philanthropy Day: Make Dreams of Donors, Volunteers Come True (Part 2)
"If you ask for money, you get advice. If you ask for advice, you get money."
"I don't care if donors get filtered into the annual fund. Donors don't think that way. We have to stop thinking about putting donors in our slots and start thinking about donors' dreams."
"As professional fundraisers, if we are going to be successful, we have to remember the fundamentals — thank-yous, proper channels, respecting wishes."
"Donors and the way they control their philanthropic work is key. Donors do it the way they want to. Make sure people are satisfied and thrilled with your work, and success will follow."