If you read my posts for any length of time, you will learn that I love sports. Growing up in West Virginia in the 1960s, one had few choices for sports. I primarily played baseball, football and basketball, and I usually played several positions. I felt that I could be used as a utility player.
According to Wikipedia:
In sport, a utility player is one who can play several positions competently, a sort of jack-of-all-trades. Sports in which the term is often used include football, baseball, rugby, rugby league, water polo, softball and track.
On my high school baseball team, which won the conference championship, I typically played third base and caught when we played doubleheaders. In an important sectional tournament game, I was assigned to play first base. It was the only time I played that position all year. I was excited to play the position and knew I would play it well because I could adapt quickly to changes in scenarios.
I also apply that same confidence to my nonprofit work. I truly believe a utility player makes a better nonprofit manager. What do I mean by that?
At present, I am trying fill a divisional grants and research specialist position. The former employee in this position recently moved on to another job. While I am quickly seeking to fill the position, guess who is filling in for this task? You are looking at him. While it is not easy to understand the former employee’s process and methodology, I can rely on the fact I have been responsible for research and grants in my former life.
I enjoy research and grants. It is fun to find answers to questions and put pen to paper. The challenge is the process of doing several grants at the same time. Because I have been a utility player previously, I understand how to fill in for the short term and what to look for in the next hire. If I had not had this experience, the margin for error in finding a bad hire and sloppy work between hires would greatly increase.
I have been blessed in my work career to direct a number of programs. Here are some examples of the positions I have held:
- Director of annual gifts (responsible for direct mail, special events and new methods for fundraising)
- Director of development services (responsible for computerization of records, systems and processes)
- Director of major gifts (responsible for major-gifts programs)
- Director of planned gifts (responsible for planned-gifts programs)
- Director of foundation relations (responsible for foundation programs and research of prospects, etc.)
- Director of corporate relations (responsible for corporate programs, corporate relations, etc.)
- Vice president of development (responsible for administration of total development program)
- President of foundations (responsible for administration of total foundation program)
The point of this post is simple. If you make a career in the nonprofit profession and eventually want to lead an organization, seek to work in a variety of positions along the way. You will learn many techniques and strategies that will serve you well as you wear many hats. Then, at the point in time when you lead the overall program, you will be in the best position to direct because you have “been there and done that” in every facet of the organization. There is no substitute for experience.
Unfortunately, in our field, job turnover is continuous. When you lead a team, you have to understand job transitions will be a way of life.
Think about your nonprofit career. How many times did you go through an entire fiscal year without someone coming or going? When this happens, you may have to fill in for someone while the job search continues. Your stress level may increase and confusion may reign for a time. But if you are a utility player, you will take these challenges in stride and become a better nonprofit manager.
- Categories:
- Accountability
- Staffing & Human Resources
Duke Haddad, Ed.D., CFRE, is currently the divisional associate executive director of development for The Salvation Army Indiana Division. He specializes in corporate development and capital campaigns. When time allows, he serves as president of Duke Haddad and Associates LLC and as a freelance educator for various educational entities.
He has contributed more than 600 articles to NonProfit PRO since 2008.
He earned his doctorate degree from West Virginia University, with an emphasis in education administration and a dissertation on donor characteristics. He also holds a master’s degree from Marshall University, with an emphasis on public administration and a thesis on annual fund program analysis. He received his bachelor’s degree, cum laude, in marketing and management from West Virginia University.
Duke has received the Fundraising Executive of the Year Award from the Association of Fundraising Professionals Indiana Chapter. He also has been honored with the Outstanding West Virginian Award, the Kentucky Colonel Award, and theSagamore of the Wabash Award from the governors of West Virginia, Kentucky, and Indiana, respectively, for his many career contributions to the field of philanthropy. He has been an AFP member for more than 40 years and has held the Certified Fund Executive (CFRE) designation for more than 30 years.
This year, Duke was named to Marquis Who’s Who in America for 2026-2027 and as an International CFRE Ambassador. He also recently published the book, "Prescriptions Rx for Nonprofit Success," which features more than 30 previously published articles, including several from NonProfit PRO.





