We all want to have a friendly relationship with our major donor prospects, right? So we want to show up as likeable and interested in them, right?
But there is one important thing you can do to ruin your chances with a major donor. It's when you are guilty of being boring.
Step aside for a minute, and put yourself in your donors' shoes. Have you been trapped in a meeting with a boring person lately? What was it like? Were you longing for a way out? Were you desperate to get away?
What's the best way to be boring? It's when you talk too much.
If you talk too much, you're guaranteed to make your donor's eyes glaze over. You're guaranteed to bore her to tears. You're probably even guaranteed to make her wish she'd never agree to meet with you!
You may think you're being interesting … but she may think you are droning on and on.
Warning: Talk too much … at your own risk!
Too many nonprofit leaders — CEOs, development directors and board volunteers alike — are guilty of the "talking problem." Everyone thinks he or she needs a presentation that can "sell" your donor on the cause.
You don't need a pitch. You need to listen to your donor instead.
Why are listening skills more important than presentation skills? Because in fundraising, we have to follow our donor's lead. We always try to bring our donors out.
It's far more important to listen than it is to talk
As major gifts fundraisers, we pay very close attention to what is on our donor's mind so we can find out where she stands. If we want to develop her interest, then we have to know where her hot buttons are. If we want a warm relationship, then we need to know what is important to her, what her values are and why she is so interested in our cause.
If we have this information, we can probably engage her deeply, get her involved, create a happy long-term relationship and develop some wonderfully generous gifts.
Without this information you are pretty much at a dead end.
If you are doing more than 50 percent of the talking, then you're dead
In fact, I personally prefer to do only about 25 percent of the talking. I'm so well-trained as a fundraiser that I get a bit nervous if I find that I'm talking too much to a donor.
I'm much more comfortable when she is holding forth. Then I can just relax, watch, gauge and listen.
I think that self-awareness, self-control and a light touch should be very highly prized skills for major gift fundraisers.
Bottom line: Make this your fundraising motto: 'Listen Your Way to the Gift'
The donor will show you the way.
How to make a super successful call on a major donor prospect!
Free webinar: If you'd like to learn how to have super successful visits with major donor prospects, join me March 3 at 1 p.m. or March 5 at 2 p.m. ET for a free webinar.
I'll be sharing how to get in the door to see million-dollar prospects and how to develop warm, happy relationships with them.
Click here for more information: FREE WEBINAR: How to Make a Super Successful Call on a Major Donor Prospect
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- Major Gifts
- NonProfit Pro