Mark A. Hager

Putting in place tried-and-true volunteer-management practices can enhance an organization’s ability to retain volunteers.

This, according to the report “Volunteer Management Practices and the Retention of Volunteers” by Mark A. Hager and Jeffrey L. Brudney, published by The Urban Institute in June 2004. The report presents findings from a 2003 survey of volunteer management among nonprofit organizations and congregations, looking at the relationship between organizations’ adoption of nine recommended best practices for managing volunteers and the retention of volunteers.

More Blogs