Blackbaud

Be True to Donors
August 21, 2007

The nonprofit sector relies on public trust. Without ethical standards and a way to convey accountability to donors, that trust will degrade and support suffer. Accountability is the way an organization conveys its ethical standards for fundraising to donors, how it shows donors the measurable results from their gifts. In the whitepaper, Accountability Matters: Without the Public Trust, Nonprofits Wouldn’t Exist, Liz Marenakos discusses the need for nonprofit accountability, beginning by listing the three components of accountability: financial and regulatory compliance, stewardship, and donor trust. Marenakos is product line manager for Blackbaud’s financial management and data analysis solutions. According to Marenakos, because of the breadth of

Net Gain: ‘Major’ in Online Relationships
March 1, 2007

A nonprofit organization’s Web site might not be the point of transaction for six-figure donations, but it can serve as a powerful tool in cultivating major gifts. An effective Web strategy can help build relationships with major donors by identifying prospects, capturing information and providing a high-touch, 24/7 communication channel. It offers a great way to have more frequent, less invasive (and less expensive) interactions that empower donors by putting them in the driver’s seat. The key is to align your organization’s Internet strategy with your offline major- giving program and the specific needs of your major-donor prospects. Major gifts and major

Put Your Web Site to Work
November 1, 2006

Nonprofit organizations are facing more competition for support every day. Many are turning to the Internet to better differentiate their organizations, increase fundraising and operate more efficiently. By leveraging their Web sites, organizations will have the opportunity to build stronger relationships with their constituent communities — including donors, members, volunteers and employees — to support their missions today and in the future.

The Three Stages of Solicitation
August 15, 2006

Prospect research is most effective when you have the information you need when you need it. Sounds obvious, right? But it implies that an organization knows what information it really needs. The type of information needed depends on the prospect’s stage in the solicitation cycle. There are three stages within the solicitation cycle: the identification stage; the cultivation stage and the solicitation stage. 1. Identification of capable prospects is among the most important responsibilities of prospect research. At the identification stage, you only need to have clear evidence of major-gift capacity — expensive property or significant stock holdings, for instance. It is not

Three Measures That Hone in on Direct-mail Gold
August 1, 2006

In its white paper “RFM: A Formula for Greater Direct Mail Success,” Charleston, S.C.-based nonprofit software services provider Blackbaud posits that by using a database of donors’ giving histories to do RFM analysis, organizations can increase gifts and reduce costs.

Blackbaud recommends the following tips for nonprofits interested in setting up RFM measurement.

Empowering Advocacy Through Technology
August 1, 2006

Do you need to raise public awareness in order to serve your organization’s mission? Do you need to maintain public funding for your organization? Do you protect or fight for social issues important to your organization?

Five Tips to Reaching Out to Planned-giving Prospects
June 20, 2006

Everyone in an organization’s annual-fund program has the potential to give a planned gift. It’s up to organizations to build an information base and marketing strategy that can identify these donors. This according to Lawrence Henze, managing director of Blackbaud Analytics, who addresses the topic in a whitepaper titled, “Making Planned Giving Work for You.” Five tips Henze recommends to reach out to planned-giving prospects are: 1) Keep your message simple. Messaging should be clear and concise and should focus on one type of planned gift at a time, Henze writes, as bequest prospects are different from annuities prospects, and so forth. He also

All Hail the Mighty E-mail
May 1, 2006

Relationships with your constituents are built on respect, trust and communication — qualities realized when you demonstrate that your organization is worthy of supporters’ time, energy and money. As nonprofits embrace the Internet’s power, e-mail is emerging as an increasingly important communication tool. Nonprofits that learn the communication preferences of their donors and prospects will have the advantage when competing with similar organizations for donations.

Quiet, Passionate Givers
May 1, 2006

We all remember our favorite teachers: those men and women who shaped our lives by giving us the encouragement we needed to feel good about ourselves, to try harder and achieve more. These are priceless charitable gifts that last a lifetime. So why are teachers largely ignored by fundraising groups?

Privacy Policy Must-Haves
November 8, 2005

Privacy Policy Must-Haves Nov. 8, 2005 By Abny Santicola, FundRaising Success When it comes to privacy, the gathering of the data isn't the issue. It's what's done with the data that's controversial, says David Lamb, prospect research consultant for software and services provider Blackbaud Analytics. Lamb says the way for organizations to deal with this is to be upfront about what they are doing with donor information by creating a privacy policy. "There are a lot of organizations -- nonprofits -- with privacy policies on their Web sites that I think are terribly inadequate. If you just Google 'privacy policy' or 'donor privacy'