Mastering the Balanced Scorecard
For a balanced scorecard, as with all management buzzwords, the devil is in the details. The balanced scorecard concept is easy to understand and highly appealing in theory. In practice, it is a serious challenge to implment correctly. If you can do it, though, the benefits will be substantial and fully demonstrable. FS
Joel Zimmerman is the director of consulting services for the NonProfit Consulting division of Bowie, Md.-based CDR Fundraising Group.