The Changing Face of Memorial Donations

Not surprisingly, the "offline" memorial donations process is quite labor-intensive. Funeral directors employ staff or volunteers to hand out collection envelopes, collect cash and checks, write donation cards, transcribe donor information (if it is even available), and account for and deliver donations to each charity. Funds can trickle in for months after a service as donors rediscover those donation envelopes hidden away in their suit jacket pockets. All too often, the intended donation never even gets made as a result of the process.