Blackbaud Launches New Expanded Payment Solution
Blackbaud unveiled an expanded payment processing solution with the launch of Blackbaud Integrated Payments. Inclusive of the functionality previously known as Blackbaud Merchant Services, Blackbaud Integrated Payments will now extend the company's robust purpose-built payments capabilities to any software providers that integrate with Blackbaud's Payments API, providing a cohesive and seamless "Payments-as-a-Service" experience for social impact customers for things like donations, tuition payments, ticket purchases and more. In addition, Blackbaud Integrated Payments will integrate with YourCause from Blackbaud, the company's CSR solution for corporations, to expedite donations made through employee giving programs directly to nonprofits.
"We are excited to unveil Blackbaud Integrated Payments as part of our ongoing efforts to simplify and enhance the donation processing experience for our customers," said Jerry Needel, chief of product innovation at Blackbaud. "We are providing social impact organizations the flexibility they need to innovate with point solutions that fit their unique needs, without having to compromise on reliability, back-office simplicity, or the donor experience, ultimately saving time and money for their missions."
Customers will benefit from Blackbaud's industry-leading payment capabilities like an optimized checkout experience, automated credit card updating, superior fraud detection, recurring gift retention, simplified reconciliation, and centralized transaction reporting. In addition, customers can leverage Blackbaud Integrated Payments to process transactions through integrated third-party software solutions for activities like auctions, text-to-give, face-to-face canvassing, telemarketing, event ticketing, merchandise sales, school fees, and alumni engagement, with more to come throughout 2025.
North Carolina Coastal Federation is leveraging Blackbaud Partner GivBee for text-to-give capability with Blackbaud Integrated Payments processing. Kelly Bodie, membership director at North Carolina Coastal Federation, shared, "This integration between GivBee and Blackbaud is bigger and better than any other tool I was considering. We're able to send personalized texts to donors with a payment link, and then gifts are processed through Blackbaud Integrated Payments and recorded in our Blackbaud Raiser's Edge NXT CRM. I've never been able to put something so powerful into the pockets of our donors before, and at the same time, it dramatically simplifies the back-office process for us."
Other Blackbaud Partners including Almabase, Odin, SmartTHING, SwipeTrack, and more are also already leveraging the Payments API to offer Blackbaud Integrated Payments. Almabase calls it a game-changer.
"Social impact organizations typically experience more disruption than value when implementing new software solutions. Our integration with the Blackbaud Payments API offers a different experience, providing best-in-class alumni engagement, event management, and social giving capabilities without disrupting existing back-office processes. It's truly a win-win for our customers," said Kalyan Varma, CEO and founder of Almabase.
James Citron, CEO of Pledge, also a Blackbaud Partner, added, "We're excited to partner on Blackbaud's launch of integrated payments to create shared value and accelerate innovation across the social good sector. Through this integration, we'll bring PledgeAI, text-to-donate, and event fundraising tools like the Zoom donate button into Blackbaud's trusted ecosystem — giving nonprofits access to the latest fundraising technology to open new avenues for growth, reach more donors, and amplify their impact."
Through the YourCause from Blackbaud integration coming later this year, Blackbaud Integrated Payments will offer a new Expedited Giving feature to accelerate donation distribution from companies that rely on YourCause for their corporate giving programs, speeding up the flow of funds from their employees directly to nonprofits. Eliminating friction between giver and recipient, donations can be received by nonprofits up to 95% faster, and employees can receive receipts directly from the nonprofit, making the process easier than ever and incentivizing employees to engage in matching gift programs.
Key Features of Blackbaud Integrated Payments:
- Raise More, Save More, Sleep Better: Many organizations have seen as much as a 30% conversion rate and a 40% increase in donations when they switch to Blackbaud Optimized Donation Forms with Blackbaud Integrated Payments. Blackbaud customers who use Blackbaud's Complete Cover enjoy 0% processing and saved millions in fees last year alone.
- Payment Processing for Third-Party Solutions: Social impact organizations now have the flexibility to choose from a wide variety of integrated fundraising solutions while maintaining the benefits and reliability of Blackbaud Integrated Payments. Customers can now choose any software provider that leverages the Blackbaud Payments API and benefit from streamlined payment processing.
- Expedited Giving Functionality for YourCause Customers: This new feature makes it easier and faster for companies to engage their employees in giving, and for nonprofits to receive and reconcile funds. The direct funding functionality means nonprofits can receive corporate and employee giving as simply as if they were fundraising on their own website, receiving funds quickly and without administrative burden, supporting their impact more efficiently.
Blackbaud Integrated Payments is designed to help social impact organizations maximize their fundraising efforts and streamline their financial operations. By offering a more integrated and flexible payment solution, Blackbaud continues to empower organizations to achieve their missions and drive positive change.
The preceding press release was provided by a company unaffiliated with NonProfit PRO. The views expressed within may not directly reflect the thoughts or opinions of the staff of NonProfit PRO.
