Fundraising Efficiency vs. Productivity

Which should be more important to your fundraising … efficiency or productivity? If you said productivity … gold star! If you said efficiency (sometimes expressed as ROI) … go to the back of the class! Or, more productively, read this piece by Tom Hurley at DMW Direct. As Tom sees it, the holy grail of fundraising is maximizing net revenue, and sometimes you need to sacrifice a spiffy ROI to do so.