Staffing & Human Resources

According to Forrester Research, 7 percent of U.S. jobs will be eliminated by automation by 2025. Retail, restaurant and customer service areas are expected to be especially hard-hit as self-checking kiosks and AI chatbots become more prevalent. This wave of automation will inevitably sweep away many low-skill positions typically held by those with only a…

It’s no secret that volunteers are one of the most important components to the success of your nonprofit and its ability to achieve goals. If volunteers engage in a positive experience with your nonprofit organization, they can fill multiple opportunities of need and take part in your fundraising campaigns. The truth of the matter is that providing an outstanding experience for your volunteers starts from the first communication you have with them...

A cursory search on the Internet for “volunteer handbooks” produces disappointing results. Most examples are no more than a couple of pages stapled together, highlighting dress codes, attendance policies and general volunteering expectations...

We’ve been working with major gift officers for quite a long time. I think Richard and I, along with our associates, have seen just about every type of personality, work ethic and passion, or lack of, in the MGOs we have managed...

I recently responded to my third recruiter’s plea (in a week) for interest in a chief development officer position. They wanted to know if I was interested in a great, next job opportunity. If not, could I recommend anyone to them...

Call it gossip, scuttlebutt, tittle-tattle or rumor—workplace negativity is an insidious morale buster that can distract even the most dedicated employees. And nonprofits aren’t immune to it. People are people, even when working for the greater good...

Is there an anti-LGBTQ bias in your nonprofit organization? According to the study titled, “Working at the Intersections: LGBTQ Nonprofit Staff and the Racial Leadership Gap,” 19 percent of study respondents said that their sexuality had very/slightly negative impact on their career advancement...

You want to develop a major gift program for your nonprofit, but you’re not sure you have enough donors to warrant hiring a major gift officer. Or you are growing your major gift program, and you’re wondering when it makes sense to hire another MGO to add to your team...

Tedious, unimpactful, busywork is enough to burn anyone out in any industry. Sadly, it comes with the territory for any career, job or project. Sometimes, before you can do the work you love, you have to take care of certain responsibilities, whether we like it or not. In the nonprofit world, that problem is exacerbated. Why?...

In this period of fake news and alternative facts, we might feel a bit weary of hearing a term such as “half-truths.” But there is an anonymous quote that approximates what I mean by a half-truth: “Beware of the half-truth. You may have gotten hold of the wrong half...