Multichannel

Multichannel: It’s About Using the Right Means of Transport for Donors
August 6, 2012

Building a relationship with a donor is about nurturing support, understanding motives and what the donor is likely to want to support — and you are likely to need different communication channels depending on where donors are in their donor journeys. You also need a donor database to track where they are on their journeys and the tools with which to engage them.

Are Your Online and Offline Efforts in Sync?
August 1, 2012

If you want to keep raising funds in this changing environment, your online and offline efforts have to be in sync. You can't be held back by the Great Compromise.

Dogged Determination
August 1, 2012

When a nonprofit organization is looking to trim its fundraising costs, acquisition often gets nomi

The Value of an Expectation
July 1, 2012

What's the key to improving donor satisfaction scores and, with that, donor value? A donor-centric approach founded on integrated and personalized multichannel communications is the answer.