Donor Relationship Management

Listen Up!
October 1, 2009

It's been a while since I've written regularly for newspapers — and riled up people in the process. So long ago was it, in fact, that people who wanted to respond to something they read had to put pen to paper to compose letters, mail them, and then wait for them to arrive in the newsroom and appear, possibly weeks later, in print.

Charitable Donors Give More When Asked Personally
September 22, 2009

CHICAGO, September 22, 2009 — Donors to charitable organizations give more when they are asked in person and when someone they know makes the request, a new study commissioned by Chicago-based consulting firm Campbell & Company and conducted by the Center on Philanthropy at Indiana University finds.

New Research Examines Donor Socialization and Social Venture Partners
September 9, 2009

Los Angeles, Calif., September 9, 2009 — Philanthropic training and immersion appears to be an effective way of encouraging donors to contribute more money and spend more time volunteering, according to a recent report published by The Center on Philanthropy and Public Policy at USC.

University of Michigan Selects Blackbaud Enterprise CRM and Target Analytics
August 31, 2009

Charleston, S.C., August 31, 2009 — Blackbaud, Inc. (Nasdaq: BLKB), the leading global provider of software and related services designed specifically for nonprofit organizations, today announced that the University of Michigan, one of the world’s premiere research universities, has selected Blackbaud Enterprise CRM™ and Target Analytics® to replace its system-wide fundraising technology and prospect research services.

Cracking the Fundraising Code
August 25, 2009

August 24, 2009, Crain's Chicago Business — Fundraising has been called an art and a science, but, most of all, it's a crapshoot.

Motivate Donors and Volunteers by Tapping Their “Giving” Identity According to Stanford Business School Research
August 25, 2009

STANFORD, Calif., August 25, 2009 — Charities and nonprofits are suffering as much as commercial businesses from the economic downturn. Donations at two-thirds of public charities declined between 2007 and 2008, according to the Giving USA Foundation. This represents the first decrease in donations in current dollars since 1987, and only the second in year-by-year giving slump since the organization began publishing its annual reports 52 years ago.

10 Things You Need to Know About Reactivating Lapsed Donors
August 1, 2009

The more you know about your lapsed donors — their characteristics, interests and relationships to your organization — the better prepared you are to recapture these donors or, more importantly, prevent them from lapsing in the first place. Prevention is perhaps the strongest strategy in addressing lapsed-donor issues. Consider the following when developing your donor-retention strategy:

Eight Key Principles for Diversifying Your Donor Base
July 28, 2009

The population of the U.S. is becoming more diverse, making it more and more imperative that nonprofits create messaging that's relevant to multicultural audiences to engage them as donors, volunteers and allies. This was the focus of the session "Multicultural Resource Development: Effective Practices to Broaden Your Donor Base" at the 2009 Bridge Conference held just outside D.C. last week.

There Must Be 50 Ways …
July 1, 2009

Remember the story of the boy in Holland who noticed a hole in the dike? Fearing a leak could flood the entire town, he shoved his finger into the hole, potentially avoiding a major disaster.

Three Laws of Fundraising Dynamics
July 1, 2009

We’ve been hard at work here at Easier Said Than Done Laboratories on the holy grail of fundraising — a new Unified Theory of Fundraising. I’m happy to announce some breakthrough discoveries: Three Laws of Fundraising Dynamics that will give you the theoretical platform for great fundraising.