Donor Relationship Management

Think Creatively: 8 Copywriting Tips for Better Donor Engagement
November 16, 2017 at 12:23 pm

Let’s say you’ve been asked to write the year-end appeal for your organization. Now you’re staring at that proverbial blank sheet of paper or more likely, the new (and wordless) document you’ve opened on your computer. You feel the pressure mounting …And now what do you do?...

Client Stories: Impacting Employees, Donors, Volunteers
November 14, 2017 at 11:04 am

Client success stories must be collected, shared often and treated like gold—because they are! Authentic anecdotes help retain your employees and volunteers when they begin to feel burned out and overwhelmed. Personalized impact stores will inspire your donors to dig just a little deeper for your cause...

Everything You Wanted to Know About Getting the Visit (But Were Afraid to Ask)
November 9, 2017 at 7:26 am

True story. Earlier in my fundraising career, I was working in Virginia and putting a trip to Boston together to visit some donors and prospects we had there. I still remember one particular telephone conversation like it was yesterday. I want you to read it and think of three things I did wrong...

10 Steps to Finding New Donors for Your Nonprofit Organization
November 2, 2017 at 12:27 pm

Each year, approximately 10 percent of your nonprofit donor base will attrite naturally through death, moving or just not giving any longer. Then, you add lapsed donors on top of that natural attrition, and you are looking at an eroding donor list. Sound familiar?...

#NPPTrendingNow Ep. 21: Blackbaud, Microsoft Announce Plans for the Nonprofit Industry
October 27, 2017 at 11:53 am

Welcome back to #NPPTrendingNow, a weekly video series where NonProfit PRO Editor-in-Chief Nhu Te breaks down the top three coveted stories of the week. Here's what we've got going on for you this week: the expanded partnership between Blackbaud and Microsoft, questions to ask yourself before asking a donor for that "big gift" and a new spin on "To-Do" lists...  

What Motivates Your Donors to Give?
October 25, 2017 at 12:31 pm

When considering giving motivations, most nonprofits turn to their well-tested case for giving or a list of organizational features. More sophisticated organizations turn to recent survey data that provides details about their donor base or a group of donor personas...

Best Practices for Retaining and Recruiting Event Participants
October 23, 2017 at 3:40 pm

Let’s say you’ve been asked to write the year-end appeal for your organization. Now you’re staring at that proverbial blank sheet of paper or more likely, the new (and wordless) document you’ve opened on your computer. You feel the pressure mounting …And now what do you do? It’s time to consider the following eight step-by-step […]

Ask Yourself 3 Key Questions Before Asking for That Big Gift
October 23, 2017 at 11:51 am

For most people, asking for gifts in person is difficult. And when you are asking for one of the top campaign gifts, it’s even harder because the stakes are super high. Chances are, you don’t have very many donors who would consider giving one of those lead gifts. So, it’s no surprise that when you ask those donors for very big gifts, you are anxious...

It's Time to Call Your Organization
October 23, 2017 at 11:28 am

I just came back from the International Fundraising Congress, which was held last week in Noordwijkerhout, Netherlands. It’s always a great time to visit my family who live near the German and Belgian border in the south. I was able to attend a great session on donor love with Jen Love of Agents of Good and Simon Scriver. I’d heard of them, but now I actually got to meet them—pretty neat!...

It Is All About the Donor
October 18, 2017 at 12:18 pm

I felt the potential donor’s pain. It was very clear, and their level of frustration high. A friend had long been involved with a college at a major university. Over nearly a decade, the college’s chief development officer had become a good friend to the prospective major donor and their family...