Navigating Off the Napkin

Vice President, Strategy & Development
Eleventy Marketing Group


Angie is ridiculously passionate about EVERYTHING she’s involved in — including the future and success of our nonprofit industry.
 
Angie is a senior exec with 25 years of experience in direct and relationship marketing. She is a C-suite consultant with experience over the years at both nonprofits and agencies. She currently leads strategy and development for marketing intelligence agency Eleventy Marketing Group. Previously she has worked at the innovative startup DonorVoice and as general manager of Merkle’s Nonprofit Group, as well as serving as that firm’s CRM officer charged with driving change within the industry. She also spent more 14 years leading the marketing, fundraising and CRM areas for two nationwide charities, The Arthritis Foundation and the American Cancer Society. Angie is a thought leader in the industry and is frequent speaker at events, and author of articles and whitepapers on the nonprofit industry. She also has received recognition for innovation and influence over the years.

As an industry, nonprofits have spent decades perfecting today's business model. So, change will not happen overnight. Nor will change come easily. But, with a carefully managed approach focusing on the critical levers required for success, change will come and the benefits will assure that we not only survive, but thrive in the fast-changing nonprofit environment...

To segment your constituents you must understand your constituents. Whether you call it profiling or creating personas, there are several key elements we all must understand. As marketers we have to balance the vision of one-to-one marketing and what is financially realistic. Finding the sweet spot of knowing your constituents can make this easier...

Not all social channels have the same purpose in your constituent’s life. That means videos must be tailored to each social media channel for maximum effectiveness. In the past I’ve blogged about the power of video for nonprofits. I still feel very strongly that we, as an industry, can’t just do video. We must do video right. For the last few years, Facebook and YouTube have been the primary places for nonprofits to showcase their messages and missions in video. But, with the growth of other channels, there are multiple opportunities for nonprofits to reach the marketplace...

According to Lisa Scott, data can be as dangerous as it is a success factor if you are not careful. She is absolutely spot-on and reminds us that transparency isn't just for commercial companies anymore. You all know from my other blogs how important I believe data is to our success in the nonprofit industry. But, it is not enough to just say “data"—it’s about data strategies, business rules, organizational priorities and much more when you think through your data.

Do some due diligence and understand what social-media channels are best for your organization. But, as expected, when Facebook shows up in the top drivers for you, take 30 minutes and run through these six points and see how your Facebook posts are measuring up.

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