Greg Fox

Greg Fox

Greg Fox is vice president of nonprofit vertical strategy at Merkle. He joined the company in 2000 to establish a data-driven, strategic fundraising agency group. Fox is a 30-year veteran of direct response fundraising, with expertise in developing innovative fundraising marketing strategies and solutions. He has helped raise hundreds of millions of dollars for many of the largest and most respected fundraising brands in America, and while he has broad-based fundraising experience, he is highly regarded as a leader in the national health-charity sector.

Prior to joining Merkle, Fox was a founding partner in TheraCom, a leading provider of full-service specialty pharmacy solutions and marketing strategies that served the healthcare and charitable industries. He also served as vice president of direct response fundraising at the National Cystic Fibrosis Foundation, where he started his career and created the organization’s first national direct response program.

Fox is an industry thought-leader, frequent speaker at industry conferences and an active participant in the DMA nonprofit federation. He graduated from Virginia Commonwealth University in Richmond, Va.

Becoming Great at People-Based Marketing

In an industry where 75 percent of revenue comes from individuals, it’s only logical that we should be putting people first in our marketing efforts. It’s time that fundraisers learn how to become great at people-based marketing. Sounds reasonable, right? So why aren’t more of us doing it?...

Mid-Year Charitable Giving Report: A Positive Response

Earlier this year, the Indiana School of Philanthropy predicted charitable giving would rise 3.6 percent in 2017. Based on the volume of individual contributions received during the first half of the year, it appears as if the industry is on pace to meet those projections...

Attribution: Where Do You Stand?

The nonprofit industry is becoming more diversified and complex and as donor behaviors continue to evolve, it is imperative that direct-response fundraisers adopt new methods and/or solutions for quantifying the impact of their marketing investments. The days are gone when fundraisers could measure a campaign’s effectiveness or performance in a single media/channel view...

An Over-Saturated Charitable Experience

In a previous blog post, I briefly examined what appears to be a growing sentiment in the nonprofit industry that direct mail fundraising is somehow flawed. Fundraisers have been slow to abandon outdated business practices or to evolve quick enough to react to the mounting challenges facing nonprofits today—and yes, there are many that we must overcome...

Myth or Reality: Exposing the Flaws in Fundraising

In Roger Craver’s recent blog post, he challenged the nonprofit industry to “rev up the discussion” around what he calls the clichéd dictum of “mail more, raise more.” He goes so far as to suggest that most direct response fundraisers are buying into the myth that the only way to effectively increase revenue is to mail more...

Preliminary Report on Charitable Direct Mail Contribution Volume in 2016

As I have for four consecutive years, I’m starting 2017 off with a report on last year’s charitable giving volume. The analysis is based on 17 million individual direct mail contributions received in 2016 by more than 60 national nonprofit organizations. It encompasses six primary charitable sectors served by Merkle’s Response Management Group...

Wanted: More Curiosity

Curiosity has arguably been the catalyst for virtually every significant discovery and innovation known to man. Curiosity led one man to a new world. It was the motivation behind another man’s decision to fly a kite during an electrical storm. And it was a curiosity for typefaces that resulted in one of the most innovative…

Ups and Downs: 2016 Mid-Term Report on Charitable Giving

Judging by the volume of charitable contributions processed over the first six months of 2016, it appears to be another up-and-down year for America’s nonprofit organizations. A more in-depth analysis into the data revealed some consistent and concerning trends that impacted the first half of 2016 and that likely may carry over into the second half of the year...

Are You Ready for People-Based Fundraising?

Three in every $4 are donated by individuals, according to Giving USA 2015: The Annual Report on Philanthropy for the Year 2014. Given this statistic, it’s imperative that, as fundraisers, we master the principles of people-based marketing. The principles are based on the evolution of a single idea: By understanding the unique characteristics of a donor, we can build highly customized experiences that will drive increased giving, improved retention and enhanced donor satisfaction...

Fundraising Needs to Board the People Train

People are far more distracted than they were a decade ago, which means that even the most experienced fundraiser must continually evolve—something the industry has found difficult at times—and leverage new outlets to increase donations. Is it possible that our inability to adapt or unwillingness to change is a primary reason for our industry’s declining performance?...

Politics and Charitable Giving (Do Go Together)

With the presidential election fewer than eight months away, fundraisers, once again, are faced with the uncertainty of whether political giving this year will impact contributions to their respective organizations. It’s only natural for nonprofit executives and fundraisers to be nervous about how the 2016 presidential campaign will impact contributions to their organizations...

How Did 2015 Fundraising Impact 2016?

Last year was big across the fundraising landscape. While the industry continues to struggle with reduced performance (efficiency) of direct mail, leading groups were tackling the hard questions. By now, the book on 2015 should be closed for most organizations, and it won’t be long before we get the scorecard on our industry’s performance last year. In the meantime, I’ve highlighted some important observations on charitable giving in 2015 and their impact on 2016...

Acquisition or Retention: What’s Your Priority?

A recent survey shows retention has increased over the past few years. But many fundraising professionals view the report differently. They use it to reinforce their opinions that the industry has a retention problem. Yes, it continues to be a huge issue, but I’m not convinced the problem is any more significant than it always has been...

Put the ‘Integrate’ in Integrated Fundraising

As the use of digital marketing continues to evolve and expand within the nonprofit industry, fundraising executives are demanding more integration within their marketing, communication and fundraising solutions. The key point of distinction is nonprofits that wish to implement integrated fundraising strategies must first think of their constituents rather than the communication tactic itself...

It's Nice to Meet, But Better to Know Your Donors

There is a big difference between simply knowing something about a person and truly knowing the person. Our ability to know a person requires that we have great familiarity with that individual. It’s through this process that we begin to understand whether a person’s behavior is the result of some episodic impulse or something the individual truly could not stop themselves from doing...