Erica Waasdorp

Erica Waasdorp

Erica Waasdorp is one of the leading experts on monthly giving. She is author of the book “Monthly Giving. The Sleeping Giant.” She is the president of A Direct Solution, a company serving nonprofit organizations with fundraising and direct marketing needs, with a focus on monthly giving and appeals.

She just co-authored the “Monthly Giving Starter and Marketing Kit” with Donor Perfect, and she’s working on her next book called “Monthly Giving Made Easy.” She regularly blogs and presents on fundraising, appeals and monthly giving—in person and through webinars. She is happy to answer any questions you may have about this great way of improving retention rates for your donors.

Erica has over 30 years of experience in nonprofits and direct response. She helped the nonprofits she works with raise millions of dollars through monthly giving programs. She is also very actively supports organizations with annual fund planning and execution, ranging from copywriting, creative, lists, print and mail execution.

When she’s not working or writing, Erica can be found on the golf course (she’s a straight shooter) or quietly reading a book. And if there’s an event with a live band, she and her husband, Patrick, can be found on the dance floor. She also loves watching British drama on PBS. Erica and Patrick have two step sons and cat, Mientje.

You can reach Erica at erica@adirectsolution.com or by phone at (508) 776-1224.

What Really Motivates Donors to Give Monthly?

I’m so excited! I just received “The 2017 Burk Donor Survey Report,” and this year’s study has a huge section on sustainers—comparing this year’s donors’ answers to ones from 2012, when they last had this major focus on monthly gifts...

Using Other Sustainers to Invite New Monthly Donors

We know that video gives a major boost to open and click-through rates online. So, why not use it to your advantage and invite other donors to join your monthly donor program? Look at your current monthly donors—even if you have just five of them...

Can Transactional Donors Become Monthly Donors?

First of all, let me add my thoughts and prayers to those who lost their home and everything else after Hurricane Harvey. And I know we’re not out of the woods yet, with other storms coming near. Fortunately, there are many wonderful experienced organizations on the ground to help the victims. And, of course, fundraising activities have ramped up. People are literally walking in the door with donations...

It’s Not Too Late: Get Ready for Monthly Donor Month

There’s never a bad time to convert your constituents to give monthly, but there are two months a year that typically fit better in your overall communication plan: January and September. “Why September?” you may ask. Because, it’s typically slower with events. Donors are back home, back to school, back to work and in their “routine.” It’s not yet busy with Thanksgiving and holiday preparations…

Have No Fear! Monthly Giving Help Is Near

Over the past few months, I hope I showed you how monthly giving has become so much easier for nonprofits to organize and then actually start. That’s because so many payment processors and donor bases now have built-in tools to create giving pages, add the recurring/monthly option and capture new monthly donors without a lot of jumping through hoops...

Let’s Say ‘No’ to Automatic Sustainer Upgrades

At the recent Bridge Conference, I enjoyed several wonderful sustainer sessions. During one of those, someone asked about the automatic sustainer upgrade process some nonprofits are apparently using. My hair immediately started standing up straight! What happened to being donor-centric?...

It’s Prime Hurricane Month: Monthly Donors to the Rescue!

My first experience with a hurricane came in August of 1991, when “Bob” hit Cape Cod. I was actually still in the Netherlands, but I watched video of my then future in-laws wade through chest-high water near their beach house. Power was out for many days. Life came to a screeching halt...

What to Do If Your Monthly Donor Doesn’t Want to Give Online

While online giving is growing, it’s our assumption that donors are comfortable filling out their personal information into an online donation form and hitting the submit button. Then, where does that information go? For donors, that can be unnerving...

When Is Not a Good Time to Upgrade a Monthly Donor?

I’ve been a monthly donor for many years. Two years ago, I did a little experiment: I joined 20 organizations to see what they would do (10 small and 10 large organizations). I wanted to experience their “thank you” process, their subsequent communication stream, tax letters, emails, lapsed recapture (if any) and upgrade process...

Fundraisers, Get Out There and Try ‘Something Different’

As fundraisers, we deal with people all the time—those who work in, those who serve by or those who support your organizations. Some of them may have been born and raised here for many generations. Others may have emigrated from other countries, like myself. Differences in culture and new impressions have formed our experiences...

Crowdfunding Monthly Donors: Don't Get Them 'Lost in Space'

My husband introduced me to the series, “Lost in Space,” many years ago. Growing up in Holland, I had never heard of it, but it’s a wonderful show. (This was before Star Trek, of course). So, why am I bringing up this series? Because it’s what I think about monthly donors and crowdfunding...

Should You Invest in Account Updater for Monthly Donors?

Account updater (also called account recycling or account recovery) is becoming more and more popular. Some donor base systems have started offering it for a small fee. Some systems charge a flat fee every month, and some charge a small fee based upon the amount to be recovered...

What Can You Do If Your Monthly Donors’ Payments Are Not Coming In?

Two weeks ago, I was checking my credit card statement and noticed several iTunes charges on it. The charges were going up in value. Believe it or not, I don’t have an iTunes account, so that was an immediate flag. I called the credit card company right away to dispute the charges. They, of course, canceled my card and sent me a new card...

How to Best Market Monthly Programs to Donors

I just came back from presenting a workshop on monthly donors to a group of nonprofits in Michigan. One of the questions asked was the one on how to best market monthly donor programs to existing donors, especially for small organizations with limited funds and limited time...